Kira Workman
Coaldale
Summary
Highly motivated professional with experience providing excellent patient and customer service. Possesses strong leadership abilities and a proven track record of successfully training, motivating, and managing teams. Adept at resolving complaints and balancing cash
drawers. Committed to delivering outstanding service in patient care
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Cardiolife
Lethbridge
02.2025 - Current
- Managing patient schedules, including appointments, follow-ups, and cancellations.
- Handling incoming calls, responding to inquiries, and directing calls appropriately.
- Maintaining patient records, using electronic medical records and paper.
- Preparing exam rooms and ensuring adequate supplies are stocked.
- Performing data entry and other clerical tasks.
- Ensuring patient confidentiality and compliance with regulations.
- Taking and recording vital signs, including blood pressure, pulse, and respiration.
- Performing ECGs and hooking up Holter monitors and ambulatory blood pressure monitors.
Food Service Worker
Dairy Queen
Coaldale
06.2020 - Current
- Replenished food items to keep adequate stocks for food preparation demands.• Served food to customers, maintained guest satisfaction, and addressed customers needs.• Inspected premises regularly to maintain compliance with food safety and sanitation regulations.• Completed daily opening, closing and shift change tasks to keep area clean and efficient• Maintained established inventory levels and ordered stock to keep ingredients at optimal level.• Dealt with handling cash and cashier transactions.
Cashier
Kernels
Lethbridge
01.2022 - 10.2024
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or
- automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Kate Andrews High School
Coaldale, Alberta06-2022
Pre Requisite Courses For Nuclear Medicine -
Lethbridge College
Lethbridge, ABSkills
- Patient confidentiality
- Customer service
- Communication skills
- Time management
- Problem solving
- Team collaboration
- Attention to detail
- Medical terminologies
- Problem-solving
Certification
- ProServe liquor staff training
- Valid drivers license
- Bronze cross and Bronze medallion certificate
Timeline
Medical Office Assistant
Cardiolife
02.2025 - Current
Cashier
Kernels
01.2022 - 10.2024
Food Service Worker
Dairy Queen
06.2020 - Current
High School Diploma -
Kate Andrews High School
Pre Requisite Courses For Nuclear Medicine -
Lethbridge College