Compassionate and responsible Medical Assistant/ STNA with knowledge in providing support to providers/physicians, handling patient care tasks, and managing proper administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and actions. Holds CPR and First Aid certification valid through November of 2025.
Overview
1
1
year of professional experience
Work History
Medical Assistant/ STNA
Victoria Holzapfel, APRN-CNP
Jackson , OH
10.2023 - Current
Registered new patients and primary care patients into practice management software accurately maintaining HIPPA laws.
Cleaned and maintained medical equipment following procedures.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Communicated with pharmacies for prescription refills with approval from ordering provider.
Assisted with patient insurance verification, form completion and appointment scheduling.
Collected, labeled and stored laboratory specimens properly before testing.
Handled general office duties to support staff during work hour's.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Assisted with EKGs, and ordering tests as requested by the physician through our computer systems.
Documented notes during patient visits.
Contacted other medical facilities to schedule patients for admission for testing and follow up visits as needed requested by a provider.
CPR and First Aid trained
Education
STNA - Medical
Buckeye Hills Career Center
Rio Grande, OH
10-2023
High School Diploma -
Oak Hill Union Local Schools
Oak Hill, OH
05-2023
Skills
Patient registration and intake
Medical equipment maintenance
Laboratory testing procedures and storage of proper tests
HIPAA compliance
Vitals
Friendly and respectful attitude towards patients and families
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