Tatianna Allen
Daytona Beach,Florida
Summary
Health Information Management Technician experienced in managing confidential patient records and maintaining EHR accuracy. Improved clinic workflow efficiency and supported HIPAA-compliant practices through effective documentation and information management. Background in patient care and medical terminology enhances contributions to team-focused healthcare environments.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Medical Assistant / Patient Ambassador
AdventHealth
, Florida
01.2018 - Current
- Provided clinical, administrative, and patient-support services in a fast-paced healthcare environment.
- Facilitated patient registration, check-in, scheduling, navigation, and general healthcare needs to enhance patient experience.
- Assisted patients with navigating the healthcare system and obtaining appropriate services.
- Served as a patient advocate and liaison between patients, families, providers, and healthcare departments.
- Assisted healthcare providers with patient preparation, vital signs, and documentation to streamline clinical workflow.
- Collected, verified, and documented patient information in electronic medical record systems.
- Coordinated with multidisciplinary healthcare teams to improve patient flow and ensure positive patient experiences.
Health Information Management Technician
SMA Healthcare
, Florida
01.2018 - 03.2023
- Manage and maintain confidential patient health information in accordance with HIPAA, organizational policies, and applicable regulations.
- Review medical records for accuracy, completeness, and proper documentation.
- Scan, index, organize, and maintain patient records within electronic health record systems.
- Processed requests for patient medical records, facilitating timely release of information.
- Monitored records for missing, incomplete, or inaccurate documentation, ensuring compliance and accuracy through follow-up.
- Monitored records for missing, incomplete, or inaccurate documentation and followed up.
- Assisted clinical and administrative staff in efficiently locating and accessing patient information to support care delivery.
- Communicate professionally with patients, providers, clinical staff, and other departments.
- Ensured timely completion of responsibilities while juggling competing demands. while maintaining accuracy, productivity, and compliance with established procedures.
- Processed medical documentation for billing and insurance verification.
- Trained new staff on health information management procedures and tools.
- Supported audits of health records to uphold data integrity guidelines.
- Maintained a secure database of patient information, including diagnoses, treatments, insurance information, and other health data.
Education
Associate of Science (A.S.) - Health Information Technology
Seminole State College
FloridaCertified Medical Assistant Program -
Daytona College
FloridaCertified Phlebotomy Program -
Daytona College
FloridaCertificate in Medical Billing & Coding -
Rasmussen University
Skills
- Electronic Health Records (EHR)
- Health Information Management
- HIPAA Compliance
- Medical Records management
- Medical Record Review
- Release of Information
- Medical Documentation
- Medical billing and coding
- Medical coding
- Medical billing
- Patient Registration
- Patient intake
- Patient preparation
- Vital signs
- Patient blood collection
- Registration
- Scheduling
- Records management
- Clinical support
- Workflow support
- Health systems
- Medical terminology
- Coding fundamentals
- Administrative support
- Specimen collection
- Records confidentiality
- Specimen collection
- Patient communication
- HIPAA compliance
- Electronic health records
- Specimen collection
Certification
- Certified Medical Assistant (CMA)
- Certified Phlebotomist
- Medical Billing & Coding Certificate
- BLS/CPR Certification
Technical Healthcare Skills
Medical records, EHR documentation, Release of information, Record review, Scanning/indexing, Data quality, HIPAA, Confidentiality, Documentation compliance, Patient intake, Vital signs, Patient preparation, Phlebotomy, Clinical support, Patient communication, Data entry, Registration, Scheduling, Records management, Customer service, Microsoft Office, Medical terminology, ICD-10-CM, CPT, Medical billing, Coding fundamentals
Professional Highlights
- 5+ years of direct Health Information Management experience
- 5+ years of Medical Assistant/Patient Ambassador experience with AdventHealth
- Certified Medical Assistant
- Certified Phlebotomist
- Medical Billing & Coding Certificate
- Currently completing A.S. degree in Health Information Technology
- Experienced in healthcare documentation, EHR systems, patient records, HIPAA, and patient services
Timeline
Medical Assistant / Patient Ambassador
AdventHealth
01.2018 - Current
Health Information Management Technician
SMA Healthcare
01.2018 - 03.2023
Associate of Science (A.S.) - Health Information Technology
Seminole State College
Certified Medical Assistant Program -
Daytona College
Certified Phlebotomy Program -
Daytona College
Certificate in Medical Billing & Coding -
Rasmussen University