Camryn McClard
Champaign,IL
Summary
Solution-focused mental health technician skilled in crisis intervention, de-escalation techniques, and maintaining patient safety. Committed to improving the quality of patient care and supporting a safe, therapeutic milieu environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mental Health Technician Shift Lead
The Pavilion Behavioral Health System
Champaign, Illinois
07.2024 - Current
- Provide direct patient care and support in an inpatient healthcare setting
- Monitor patient safety, behavior, and emotional regulation in high stress environments
- Establish therapeutic rapport with patients from diverse backgrounds
- Trained in Therapeutic Crisis Intervention (TCI) to safely de-escalate crises
- Accurately document patient observations, incidents, and changes in behavior
- Facilitate group discussions, adapting communication techniques to meet patient needs
- Collaborate with nursing staff to support milieu management and unit safety
- Train new staff by providing guidance on patient communication, safety protocols, and intervention strategies
Service Leader
Chipotle Mexican Grill
Champaign, Illinois
03.2022 - 06.2024
- Managed and motivated employees for a successful and productive shift; both opening and closing
- Maintained customer satisfaction using problem solving strategies to resolve any customer exigencies or concerns
- Completed multiple tasks within a given timeframe
- Onboarded new employees and communicated company policies and procedures to uphold food safety standards
- Trained new employees and cross trained existing employees to build a high performing team
- Monitored sales and labor costs to maximize business profits
- Proficiently followed cash handling procedures and processed payments without discrepancies
After School Leader
Champaign Park District
Champaign, Illinois
01.2022 - 05.2022
- Supervised children ages 6 to 11 at an after school program
- Coordinated with other leaders and administration to ensure a safe and nurturing environment
- Fostered a positive learning environment by assisting children with their homework and implementing educational-based games and activities
- Led engaging activities, both indoor and outdoor, that encouraged creativity and physical activity
- Supported children's emotional and social development using reflective listening and positive reinforcement
Team Lead
Panera Bread
Champaign, Illinois
11.2020 - 08.2021
- Coached team members using positive and corrective feedback
- Trained new employees on effective methods for completing tasks to ensure a productive shift
- Listened to customer concerns, and used solution-oriented approaches to ensure customer satisfaction
- Created a productive work environment by maintaining a clean and organized workspace
Education
Associate of Science - Nursing
Parkland College
Champaign, IL05-2028
Skills
- Crisis intervention
- Behavior observation
- De-escalation techniques
- Therapeutic communication
- Safety management
- Team collaboration
- Multicultural competence
Certification
- Basic Life Support (BLS) Certification, Exp. 11/2027
Timeline
Mental Health Technician Shift Lead
The Pavilion Behavioral Health System
07.2024 - Current
Service Leader
Chipotle Mexican Grill
03.2022 - 06.2024
After School Leader
Champaign Park District
01.2022 - 05.2022
Team Lead
Panera Bread
11.2020 - 08.2021
Associate of Science - Nursing
Parkland College