Camryn Miller
De Soto,IL
Summary
Detail-oriented professional with experience in the hospitality industry, known for effective communication and strong multitasking skills. Successfully resolved customer inquiries and complaints, fostering positive relationships and enhancing overall experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
Texas Roadhouse
Marion, IL
07.2024 - Current
- Resolved customer inquiries and complaints effectively, promoting positive dining experiences.
- Assisted in inventory management by restocking supplies as needed for smooth operations.
- Implemented upselling techniques that increased overall sales and improved guest experience.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Waitress
Midland Inn
Murphysboro, IL
04.2023 - 07.2024
- Delivered prompt and courteous service to enhance guest satisfaction.
- Managed multiple tables efficiently during peak hours, ensuring timely order processing.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Trained new team members on service protocols and menu offerings to improve team performance.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
Hosttess
Midland Inn
Murphysboro, IL
07.2022 - 03.2023
- Greeted and seated guests, ensuring prompt and courteous service.
- Managed reservations using OpenTable, optimizing seating arrangements for efficiency.
- Coordinated with waitstaff to streamline service flow and enhance guest experience.
- Maintained cleanliness and organization of dining area, promoting a welcoming atmosphere.
- Assisted in training new hostesses on customer service standards and procedures.
- Handled guest inquiries and concerns with professionalism, fostering positive relationships.
- Monitored wait times to improve guest satisfaction and reduce delays in seating.
- Collaborated with management to implement improvements in front-of-house operations.
Apparel Sales Associate
Dicks Sporing Goods
Carbondale, IL
08.2021 - 12.2021
- Assisted customers in selecting apparel by providing product knowledge and personalized recommendations.
- Maintained visual merchandising standards to enhance product displays and increase customer engagement.
- Processed transactions efficiently using POS systems, ensuring accurate cash handling and customer service satisfaction.
- Collaborated with team members to restock merchandise and organize inventory, optimizing store layout for accessibility.
- Conducted regular inventory counts to monitor stock levels and minimize discrepancies in product availability.
- Addressed customer inquiries and resolved issues promptly, fostering a positive shopping experience and loyalty.
- Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor.
Education
Bachelor of Science - Nursing
Southern Illinois University, Carbondale
Carbondale, IL05-2027
High School Diploma -
Carbondale Community High School
Carbondale, IL05-2023
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Decision-making
Certification
- BLS Certification
- Seizure Recognition and First Aid Certification
- Mandated Reporter
- Purple One Certification
- Adult Mental Health First Aid USA
- OSHA Bloodborne Pathogens for Healthcare Workers VPS
Languages
English
Native or Bilingual
Interests
- Gym Workouts
- Outdoor walks
- Adventure Travel
- Reading
- Watching Movies and TV Shows
- Animal Care
Timeline
Waitress
Texas Roadhouse
07.2024 - Current
Waitress
Midland Inn
04.2023 - 07.2024
Hosttess
Midland Inn
07.2022 - 03.2023
Apparel Sales Associate
Dicks Sporing Goods
08.2021 - 12.2021
Bachelor of Science - Nursing
Southern Illinois University, Carbondale
High School Diploma -
Carbondale Community High School