Kind and professional enjoys engaging with customers. Knowledgeable about different types of brews and specialty drinks. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
Overview
3
3
years of professional experience
Work History
Barista
Marylou's Coffee
Cohasset, MA
11.2021 - Current
Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
Operated cash registers to process customer payments.
Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Adhered to health department regulations concerning sanitation standards.
Created, hand-crafted beverages based on customer preferences.
Maintained calm demeanor during high-volume periods and special events.