Camryn Watson
Buffalo,NY
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Tea Leaf Cafe. Skilled in multitasking and team leadership, adept at scheduling and resolving customer complaints efficiently. Successfully managed inventory, reducing waste significantly, and excelled in recruiting and training staff to uphold service excellence.
Overview
3
3
years of professional experience
Work History
Manager
Tea Leaf Cafe
Amherst, NY
08.2021 - Current
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Recruited and hired qualified candidates to fill open positions.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
Restaurant Hostess
Brick House Tavern & Tap
Amherst, NY
01.2022 - 05.2024
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted incoming guests to escort to assigned dining area and present menus.
Education
Associate Degree of Science - Natural Sciences
SUNY Erie Community College
Williamsville, NY05-2025
High School Diploma -
Sweet Home Senior High School
Amherst05-2021
Skills
- Customer service and satisfaction
- Scheduling
- Multitasking
- Team leadership
References
References available upon request.
Timeline
Restaurant Hostess
Brick House Tavern & Tap
01.2022 - 05.2024
Manager
Tea Leaf Cafe
08.2021 - Current
Associate Degree of Science - Natural Sciences
SUNY Erie Community College
High School Diploma -
Sweet Home Senior High School
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