Dedicated Customer Service Specialist with expertise in enhancing shopping experiences and resolving inquiries. Proven ability to drive team success through collaboration and attention to detail.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Customer Service Specialist
Dicks Sporing Goods
Denton, TX
11.2025 - 01.2026
Assisted customers in locating products and resolving inquiries to enhance shopping experience.
Processed customer transactions efficiently using POS systems, ensuring accuracy and speed.
Maintained knowledge of current promotions and product features to provide informed recommendations.
Collaborated with team members to achieve sales goals and improve store operations.
Crew Member
AMC Theatres
Highland Village, TX
11.2023 - 08.2025
Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
Assisted in maintaining cleanliness and organization of theatre spaces to enhance guest experience.
Collaborated with team members to execute daily operational tasks and support smooth workflow.
Took orders, prepared meals, and collected payments.
Assisted other team members to achieve goals.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.