Canaan Williams
Glendale,CA
Summary
- 3+ years of experience in sales
- 4+ years of experience in customer service
- Highly trained in business communications
Overview
6
6
years of professional experience
Work History
Outside Sales Representative
Spectrum
Tujunga, CA
07.2024 - Current
- Support efforts to simplify customer experience
- Acquire new customers from door to door contact
- Create selling presentations/proposals on products and services that best meet customer needs
- Contribute to sales meetings and training programs.
- Developed and implemented sales strategies to achieve revenue goals.
Retail Associate
Dicks Sporting Goods
Glendale, CA
10.2022 - 07.2024
- Audited inventory and manage stock
- Packed and distributed online orders
- Processed returns, exchanges, and refunds
- Merchandised store to increase department sales
- Travel to other stores to audit inventory and merchandise floor.
Call Center Representative
Grand Canyon Education
Phoenix, AZ
10.2020 - 09.2022
- Helped assist prospective students with the admissions process
- Called students to remind them of application deadlines and possible scholarship opportunities
- Walked students through application process
- Trained new employees
- Collaborated with admissions counselor to communicate messages to students.
Stock and Fufillment Associate
Nordstrom's
Glendale, CA
06.2021 - 08.2021
- Fulfilled online orders for customers
- Processed the inventory truck
- Organized displays on the floor.
Courtesy Clerk
Kroger
Glendale, CA
06.2020 - 09.2020
- Assisted with store cleanliness
- Greeted and directed customers as they entered
- Ensured positive customer experience by helping customers locate and carryout items
- Greeted customers in a friendly and professional manner, providing excellent customer service and creating a positive shopping experience.
Crew Member
McDonald's
Glendale, CA
06.2018 - 12.2019
- Worked as cashier and managed cash flow
- Ensured drive-thru moved efficiently while still engaging in quality customer service
- Demonstrated excellent communication skills when dealing with customers and staff.
Education
Business Management -
Grand Canyon University
Phoenix, AZ06.2022
Skills
- Adaptability
- Teamwork
- Ability to Work Under Pressure
- Fast Learner
- Communication Skills
- Ability to Multitask
- Microsoft Excel
- Ability to Work in a Team
- Microsoft Office
- Customer Service
- Creative Problem Solving
- Good Communication
- Creative Sales Tactics
Country
United States
Extracurricular Activities
Camp Counselor, YMCA West Valley, Counselor for annual summer camp, Responsible for a group of 8-10 kids, Lead groups ages 6 to 11 in camp activities, Met nightly with camp director for camp activities for the following day
Hobbies and Interests
- Producing/Recording Music
- Weightlifting
- Reading
Timeline
Outside Sales Representative
Spectrum
07.2024 - Current
Retail Associate
Dicks Sporting Goods
10.2022 - 07.2024
Stock and Fufillment Associate
Nordstrom's
06.2021 - 08.2021
Call Center Representative
Grand Canyon Education
10.2020 - 09.2022
Courtesy Clerk
Kroger
06.2020 - 09.2020
Crew Member
McDonald's
06.2018 - 12.2019
Business Management -
Grand Canyon University
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