Candace Anderson
San Clemente,CA
Summary
Innovative, customer-oriented healthcare administrator with a Bachelor\'s degree in managed, ambulatory and long-term care. Studied in quality assurance, claims analysis and management principles and practices. Seeking a entry level leadership role within an integrated delivery system.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Customer Service Representative
PillPack and Amazon Pharmacy
WASHINGTON, Utah
02.2023 - 06.2024
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved accounting, service and delivery concerns.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Cross-trained and backed up other customer service managers.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
RV Sales Representative
Giant RV
1300 E Santo Antonio Dr, Colton, CA 92324
09.2002 - 01.2005
- Prepared sales contracts.
- Visited clients on-site to give benefit-oriented sales presentations.
- Wrote, negotiated and finalized sales contracts.
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
- Responded to all customer inquiries thoroughly and professionally.
- Answered customer questions about product availability and shipment times.
sales representative
La Mesa RV
101 E. Redlands Blvd
02.2002 - 08.2002
- Helped drive sales goals and achieve monthly quotas.
- Created and maintained an organized database to develop promotional sales.
- Dedicated to continuously improving sales abilities and product knowledge.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
- Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
- Scheduled weekly inventory pickups and deliveries with vendors.
- Developed reputation as an efficient service provider with high levels of accuracy.
Education
Bachelor of Science - Health Care Management
Colorado Technical University
2017
Bachelor of Arts - Criminal Justice
WestWood
2010 Incomplete
Bachelor of Arts - Computer Information Systems
DeVry
1998 Incomplete
Skills
- Strong presentation skills
- Effective staff coach
- Analytical thinker
- Savvy negotiator
- Supervisory training
- Quality improvement competency
- Fast learner
- Highly dependable
- Excellent attention to detail
- Energetic
- Self-Starter
- Positive Personality
Certification
- HIPAA(Health Insurance Portability and Accountability Act of 1996)
Timeline
Customer Service Representative
PillPack and Amazon Pharmacy
02.2023 - 06.2024
RV Sales Representative
Giant RV
09.2002 - 01.2005
sales representative
La Mesa RV
02.2002 - 08.2002
Bachelor of Science - Health Care Management
Colorado Technical University
Bachelor of Arts - Criminal Justice
WestWood
Bachelor of Arts - Computer Information Systems
DeVry
Similar Profiles
TAHNEE THOMASTAHNEE THOMAS
Pharmacy Customer Care Team Leader at PillPack Pharmacy / Amazon PharmacyPharmacy Customer Care Team Leader at PillPack Pharmacy / Amazon Pharmacy
Bryce GibbBryce Gibb
Customer Service Representative at PillPack By Amazon PharmacyCustomer Service Representative at PillPack By Amazon Pharmacy
Julie PhillipsJulie Phillips
Certified Pharmacy Technician at PillPack by Amazon PharmacyCertified Pharmacy Technician at PillPack by Amazon Pharmacy
Jahmaia CarmichaelJahmaia Carmichael
Bookkeeper at Self EmployedBookkeeper at Self Employed
Jeoselyn RamirezJeoselyn Ramirez
Barista at Starbucks, BaristaBarista at Starbucks, Barista