SAHAR NOREEN
Health services management
Brooklyn,NY
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Clerical Associate III
NYC Health + Hospitals/SOUTH BROOKLYN
2014.01 - Current
- Strategically planned methods to achieve operational goals and targets
- Continually maintained and improved the company's reputation and positive image in the organization
- Encouraged creative thinking, problem-solving, and empowerment as part of the facility management group to improve morale and teamwork
- Very proficient in Epic, Advantage and inpatient database system
- Assist the Admitting department in processing new admissions
- Admit patients into Epic
- Patient Navigation/ Assisting and interacting with patients waiting to seen by provider
- Follow up and address any issues left unresolved from the previous tour
- Documents occurrences such as employee or patient injuries on “Report of Occurrence” forms
- Confirmed accurate completion of forms/reports for the admission, transfer and/or discharge of each resident
- Make urgent appointments
- Prepared patient charts, pre-admissions and consent forms as necessary
- Perform other duties assigned by their supervisor
- Prepare and upkeep for joint commission compliance
- As working in Nursing office: Recruits staff for the hospital coverage
Health Services Administrator
Internship, Bellevue Hospital Center
2017.09 - 2017.12
- Act as a liaison between Ambulatory services and Administrator divisions
- Performed studies and gathered statistical data used to access program performance each month; compile data and generate system data as needed
- Uphold and mandates policies and procedures
- Performed rapid improvement Experiments using Breakthrough in Medicine Subspecialty clinics
- Assisted with regulatory issues such as compliance.
- Provided in-depth support to executive staff in regards to healthcare programs and administration.
- Tracked and evaluated statistical data on healthcare activities to make effective program decisions.
- Communicated with patients, ensuring that medical information was kept private.
Administrator
Prime Care Medical Brighton P.C Iffat Siddique
2008.01 - 2014.01
- Skillfully developed departmental goals, objectives, standards of performance, policies and procedures
- Answer phone calls / making Referrals/scanning in MDLand multitasking
- Supervisory
- Problem solving
- Call patients to remind them their appointments
- Audited new customer files to verify medical necessity and satisfaction of coverage criteria.
- Entered and maintained departmental records in company database.
Education
Acknowledge of best office Associate’s -
Master of Public Health - Epidemiology
Monroe College
The Bronx, NY12.2024
Bachelor's Degree - Health Services Management
Berkeley College
NY, New York12.2017
Skills
- Strong presentation skills Supervisory training
- Effective staff coach Knowledge of Medicaid statutes and regulations
- Strategic planning capability Independent judgment and decision making
- Planning and development Promotes positive behavior
- Accomplished leader Power Point presentations
- Word/Excel/spreadsheets Quality improvement competency
- Medicaid Management Information Systems Analytical thinker
- Trained in Soarian / Epic
Certification
- Acknowledge of best Office Associates at all times by HHC health and Hospitals - 2022
Timeline
Health Services Administrator
Internship, Bellevue Hospital Center
2017.09 - 2017.12
Clerical Associate III
NYC Health + Hospitals/SOUTH BROOKLYN
2014.01 - Current
Administrator
Prime Care Medical Brighton P.C Iffat Siddique
2008.01 - 2014.01
Acknowledge of best office Associate’s -
Master of Public Health - Epidemiology
Monroe College
Bachelor's Degree - Health Services Management
Berkeley College
- Acknowledge of best Office Associates at all times by HHC health and Hospitals - 2022
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