Open To Work
Daphcar Janvier
Clerical Associate III
Brooklyn,NY
Work Preference
Summary
Dynamic and compassionate healthcare professional with extensive experience in patient support and administrative operations. I am committed to improving patient care and clinic efficiency while effectively utilizing my skills in healthcare technology and communication and seeking to leverage my expertise in a challenging healthcare environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clerical Associate III
Woodhull / Pathology/ Health + Hospitals/NYC
06.2023 - Current
- As a lab professional, it's crucial to ensure that patient orders are entered into the system. If any orders are missing, we need to contact the doctor or clinic to resolve the issue and inform them if the patient can skip the appointment. Streamlining patient registration enhances both experiences and outcomes through precise data entry. By improving appointment scheduling in the EMR, clinics can boost workflow and accessibility. Our expertise in insurance verification ensures smooth billing and maximizes reimbursements, while effective document management in the EPIC system maintains HIPAA compliance. Additionally, strong administrative support fosters collaboration, and proactive follow-ups on no-show appointments enhance attendance rates. This integrated approach creates a more efficient and patient-centered clinic environment.
Clerical Associate III
Woodhull / Ambulatory / Health + Hospitals/NYC
08.2022 - 06.2023
- Streamlining patient registration enhances overall experiences and outcomes through precise data entry. By optimizing appointment scheduling in the EMR, clinics can improve workflow and patient accessibility. Insurance verification expertise ensures seamless billing and maximizes reimbursements, while efficient document management within the EPIC system complies with HIPAA regulations. Vital administrative support boosts team collaboration, and proactive follow-up on no-show appointments leads to higher attendance rates. This integrated approach fosters a more efficient and patient-centered clinic environment.
Education
Bachelor of Science - Health Information Management
CUNY School of Professional Studies
03.2026
CPC Certification - undefined
AAPC
01.2023
Administrative Medical Assistant - Billing and Coding Certification
College of Staten Island, CUNY
New York, NY06.2022
Skills
- Bilingual Communication: Fluent in English and Haitian Creole, fostering effective communication with diverse population
- Technical Proficiency Advanced / knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)/ Google Sheets, and EMR systems (Epic, Dentrix, DrChrono, MEDITECH Expanse/
- Exceptional Interpersonal Skills: Known for warm communication and building strong relationships with patients and colleagues
Accomplishments
- Successfully resolved 5 customer issues per 10 .
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] by introducing [Software] for [Type] tasks.
Certification
- [Area of certification] Training - [Timeframe]
Languages
English
Native or Bilingual
creole
Native or Bilingual
Interests
- Gym Workouts
- Animal Care
- I participate in low-impact exercises to strengthen core muscles
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Enjoying the art of baking and pastry-making, experimenting with recipes
- DIY and Home Improvement
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Reading
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
MICROSOFT EXCEL
ACTIVITIES AND INTERESTS
Cooking/Reading/Theater/, Shopping/ Learning new things
Timeline
Clerical Associate III
Woodhull / Pathology/ Health + Hospitals/NYC
06.2023 - Current
Clerical Associate III
Woodhull / Ambulatory / Health + Hospitals/NYC
08.2022 - 06.2023
CPC Certification - undefined
AAPC
Administrative Medical Assistant - Billing and Coding Certification
College of Staten Island, CUNY
Bachelor of Science - Health Information Management
CUNY School of Professional Studies