Candace Aregis
Ault,CO
Summary
Achieved high levels of customer satisfaction by delivering accurate service estimates and addressing concerns effectively. Drove compliance in warranty processing at Groove Auto, resulting in streamlined operations. Enhanced customer experiences through proactive engagement and resolution of issues.
Experienced with assessing vehicle conditions and advising on necessary repairs. Utilizes technical knowledge and client communication to ensure optimal service delivery. Track record of building strong customer relationships and maintaining high levels of satisfaction.
Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
2027
2027
years of professional experience
Work History
Service Advisor
Camping World
Cheyenne, WY
07.2023 - 03.2026
- Provided excellent customer service to all guests, demonstrating strong communication and problem-solving
- Advised customers on automotive and rv maintenance and repair services.
- Provided customers correct estimates of maintenance and repair costs.
- Successfully maintained accurate records of customer visits, vehicle repairs and preventive maintenance services performed.
- Educated customers on the importance of regular maintenance using manufacturer’s guidelines as a reference.
- Followed up with customers in a timely manner to ensure satisfaction throughout the service process.
- Greeted customers upon entrance to foster friendly and approachable atmosphere.
- Prepared repair orders and obtained necessary signatures to maintain company records.
- Processed payments and managed point-of-sale operations.
- Assisted customers in identifying service needs and recommended appropriate solutions.
Warranty Administrator
Groove Auto
Silverthorne, CO
09.2018 - 07.2023
- Maintained accurate records of all warranties, repairs, and replacements.
- Ensured that all claims were processed according to established guidelines.
- Investigated discrepancies between invoices and repair orders when needed.
- Assisted in preparing reports on the status of warranties for upper management review.
- Performed regular audits of warranty data to ensure accuracy and compliance with regulations.
- Provided weekly and monthly status reports to service manager regarding claims.
- Processed warranty paperwork to facilitate proper documentation for audits.
Assistant Manager
Nick N' Willies
Silverthorne, CO
05.2017 - 12.2018
- Led daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored team members on best practices and company policies.
- Managed inventory levels, optimizing stock to reduce waste and improve profitability.
- Implemented training programs to enhance staff performance and operational efficiency.
- Oversaw compliance with health and safety regulations, ensuring a safe work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
Cashier
Jc Liquors
Westminster, CO
2015 - 2016
- Processed customer transactions efficiently using POS system
- Maintained accurate cash drawer through regular balancing and reconciliation
- Assisted customers with product inquiries, enhancing service quality
- Collaborated with team members to ensure store cleanliness and organization
- Implemented promotional displays, increasing product visibility and sales
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Blackeyed Pea
Server Jobs
Westminster, CO
2013 - 2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Sales Associate
Dollar Tree
Westminster, CO
2011 - 2012
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Maintained organized merchandise displays to attract customer attention and drive sales.
- Processed transactions efficiently at point-of-sale system, ensuring accurate cash handling.
- Collaborated with team members to achieve store goals and maintain operational efficiency.
Server
Country Kitchen Restaurant
Centennial, CO
2006 - 2008
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Ensured food safety standards through proper handling and storage of ingredients.
- Coordinated with kitchen staff to streamline order delivery and improve efficiency.
- Assisted in training new servers on restaurant policies and procedures.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Processed payments accurately, ensuring timely transactions for guests.
- Adapted quickly to changing environments during peak service hours, demonstrating flexibility.
Service Advisor
Greese Monkey
Lakewood, CO
2004 - 2005
- Coordinated service appointments, ensuring efficient scheduling and optimal resource allocation.
- Managed customer inquiries and resolved complaints to enhance satisfaction and loyalty.
- Collaborated with technicians to facilitate clear communication on service requirements and updates.
- Maintained accurate records of service transactions using dealership management software.
Food Service Worker
Papa Murphys
Lakewood, CO
2002 - 2004
- Prepared and assembled food orders according to customer specifications.
- Ensured cleanliness and sanitation of workstations and kitchen equipment.
- Assisted in inventory management by tracking ingredient usage and restocking supplies.
- Collaborated with team members to maintain efficient service during peak hours.
- Operated kitchen equipment safely, adhering to health and safety regulations.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Education
No Degree - Colorado Health And Life Insurance Pre License
Xcel Insurance Training
Ault, COHigh School Diploma -
Bear Creek
Lakewood, CO05-2002
Skills
Customer service
Excellent communication
Service estimates
Listening skills
Strong work ethic
Timeline
Service Advisor
Camping World
07.2023 - 03.2026
Warranty Administrator
Groove Auto
09.2018 - 07.2023
Assistant Manager
Nick N' Willies
05.2017 - 12.2018
Cashier
Jc Liquors
2015 - 2016
Blackeyed Pea
Server Jobs
2013 - 2015
Sales Associate
Dollar Tree
2011 - 2012
Server
Country Kitchen Restaurant
2006 - 2008
Service Advisor
Greese Monkey
2004 - 2005
Food Service Worker
Papa Murphys
2002 - 2004
No Degree - Colorado Health And Life Insurance Pre License
Xcel Insurance Training
High School Diploma -
Bear Creek