Candace Bauer-Willey
Hyannis,Massachusetts
Summary
Experienced Director proficient in managing various operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resources to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.
Overview
22
22
years of professional experience
Work History
Assistant Director of Operations
Privatus Care Solutions
06.2016 - Current
- Oversee the operation and delivery of care to clients in their home throughout Boston, Cape Cod, and the Islands, oversight of 500 caregivers and nurses and 20 office staff
- Oversee day-to-day production activities in accordance with business objectives
- Define, implement, and revise operational policies and guidelines
- Successfully developed and implemented new software designed to bolster productivity, customer service and reduce overall costs.
Resident Care Director/Interim Executive Director
Brightview Senior Living
08.2013 - 05.2016
- Oversaw the daily operations and care of a 165-apartment community, monitoring budgets, and ensuring excellent customer service delivery to all residents, families, and staff
- Coordinated the development and execution of marketing strategies and maintained occupancy levels of 98% or greater.
- Supervised and coached team members on proper procedures and care standards.
- Championed family engagement events aimed at strengthening ties between residents, their families, and the facility.
MDS Coordinator, Interim Director of Nursing
Seacoast Nursing and Rehabilitation Center
09.2005 - 08.2013
- Coordinated the care plan process for 142 residents, scheduled appropriate assessments, and implemented processes to ensure completion
- Maximized Medicare Reimbursement for 42 residents
- Safety Officer, Joint Commission chairperson, Weekend Supervisor as needed, Nurse Manager on call rotation
- Implemented a new Medicare part B program to ensure compliance with CMS guidelines
- Established new policies and updated existing policies to improve the standard of care for patients.
Agency Nurse
Nurse Finders Agency
01.2005 - 09.2005
- Stepped into the floor nurse or charge nurse roll in a variety of buildings on an as needed basis.
Nursing Supervisor
Wingate At Reading
02.2002 - 12.2004
- Oversaw the operations of a 123-bed facility, directed a staff of 25, accepted admissions, facilitated discharges, and problem solved scheduling issues
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Education
Associates Degree -
North Shore Community College
Danvers, MASkills
- Registered Nurse
- Leadership
- Organization
- Process improvement
- Project management
- Strategic planning and execution
- Relationship and team building
- Concise communication
Personal Information
Title: Assistant Director of Operations
Timeline
Assistant Director of Operations
Privatus Care Solutions
06.2016 - Current
Resident Care Director/Interim Executive Director
Brightview Senior Living
08.2013 - 05.2016
MDS Coordinator, Interim Director of Nursing
Seacoast Nursing and Rehabilitation Center
09.2005 - 08.2013
Agency Nurse
Nurse Finders Agency
01.2005 - 09.2005
Nursing Supervisor
Wingate At Reading
02.2002 - 12.2004
Associates Degree -
North Shore Community College
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