Danielle Harp
Godley,TX
Summary
With a proven track record at Heart to Heart Hospice, I excel in team leadership and collaboration. Spearheaded compliance and operational enhancements, significantly improving quality management processes. My leadership in project coordination and problem-solving abilities has driven strategic improvements, achieving high-level organizational goals. Diligent [Desired Position] with robust background in compliance oversight and regulatory adherence. Successfully led initiatives to enhance organizational compliance frameworks, ensuring alignment with industry standards. Demonstrated expertise in risk assessment and policy development.
Overview
10
10
years of professional experience
Work History
Director of Compliance & Regulatory Affairs
Heart To Heart Hospice
07.2024 - Current
- Assisted Chief of Compliance in directing all compliance efforts within a large Hospice company.
- Managed compliance efforts, reporting and audits.
- Reviewed and approved all required forms and policies within the agency.
- Collaborated with interdisciplinary team on a daily basis.
Director of Clinical Operations
Heart to Heart Hospice
09.2023 - 07.2024
- Evaluated vendor contracts and service agreements, ensuring cost-effective procurement of essential supplies and equipment for clinical operations.
- Collaborated with interdisciplinary teams to develop integrated care plans tailored to individual patient needs.
- Developed systems and procedures for effective project management and clinical operations.
- Drove the successful accreditation of clinical facilities by demonstrating adherence to industry standards and maintaining a high level of operational excellence.
- Established strong relationships with key corporate team members fostering collaboration and mutual support among all.
- Managed and educated on Medicare Part D and relatedness to hospice diagnoses.
Executive Director
Heart to Heart Hospice
07.2021 - 09.2023
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Drove strategic improvements to enhance operational, clinical, and Sales goals.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
- Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
- Worked closely with organizational leadership and governing body members to guide operational strategy.
Inpatient Center Manager
Heart to Heart Hospice
04.2020 - 07.2021
- Directed daily operations and ensured adequate staffing within the 14 bed Hospice inpatient unit.
- Helped to secure GIP contracts within the Fort Worth Hospital district to ensure continuity of care between all.
- Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and clients alike.
- Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for the new 14 bed inpatient center.
- Collaborated closely with other department managers to align goals, share knowledge, and boost overall center performance.
Patient Care Manager
Heart to Heart Hospice
06.2018 - 04.2020
- Daily management of nursing staff, CNAs, Oncall staff, Triage team, Spiritual care , and Social workers.
- Developed strong interdisciplinary team collaboration, resulting in better patient outcomes and increased overall census.
- Worked with providers to define quality metrics and outcome reporting process.
- Communicated with healthcare providers to facilitate continuity of care.
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Addressed patient and family concerns promptly while educating staff to provide the most optimal patient care.
- Reduced hospital readmission rates through diligent discharge planning and thorough patient education.
RN Case Manager
Heart to Heart Hospice
08.2017 - 06.2018
- Managed hospice patients within their homes, facilities, and hospitals.
- Fostered excellent communication between the interdisciplinary team.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Evaluated patient histories, complaints, and current symptoms.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
RN Case Manager
Mission Hospice
05.2015 - 08.2017
Education
Bachelor of Science - Nursing
Texas Woman's University
01-2010
Skills
- Registered Nurse
- Quality management processes
- Clinically and Operationally driven
- Auditing processes
- Documentation review
- Policy analysis
- Project coordination
- Teamwork and collaboration
- Problem-solving abilities
- Attention to detail
- Time management
- Team leadership
Timeline
Director of Compliance & Regulatory Affairs
Heart To Heart Hospice
07.2024 - Current
Director of Clinical Operations
Heart to Heart Hospice
09.2023 - 07.2024
Executive Director
Heart to Heart Hospice
07.2021 - 09.2023
Inpatient Center Manager
Heart to Heart Hospice
04.2020 - 07.2021
Patient Care Manager
Heart to Heart Hospice
06.2018 - 04.2020
RN Case Manager
Heart to Heart Hospice
08.2017 - 06.2018
RN Case Manager
Mission Hospice
05.2015 - 08.2017
Bachelor of Science - Nursing
Texas Woman's University
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