Legal Assistant / Paralegal equipped with Associates Degree and 15 years experience working for a large governmental law firm, as well as several years experience in private practice. I focused on and enhanced my career at the Michigan Department of Attorney General as a Division Head Secretary Supervisor. As a supervisor, I was responsible for new employee selection, staff training, administration and day-to-day supervision of the legal support staff. In addition to my supervisor role, my skills were utilized to assist the Division Chief and First Assistant which included scheduling, client contact, billing, implementation of new policies and procedures, responding to citizen phone calls and letters, creating and updating pleading templates and filing district, state, and Federal court pleadings. Seasoned Division Manager with a thorough approach to managing [Description] operations and a flexible mentality. Adept at promoting business policies, procedures and best practices, as well as maintaining compliance and driving improvements to [Area], [Area] and [Area].