Dedicated healthcare professional with a focus on ICD-10-CM, CPT, and DRG/APC assignment. Known for attention to detail and exceptional customer service, contributing to efficient patient care and streamlined administrative processes.
Overview
6
6
years of professional experience
Work History
Office Floater
Fitzgerald Family Eyecare
Douglas, GA
07.2013 - 09.2015
Assisted physicians with patient examinations and procedures efficiently.
Maintained accurate patient records using electronic health record systems.
Scheduled appointments and coordinated patient flow for optimal service.
Prepared examination rooms and ensured necessary supplies were available.
Lead Bank Teller
Ameris Bank
Douglas, Georgia
06.2009 - 07.2013
Trained and mentored new tellers on customer service and transaction processes.
Processed deposits, withdrawals, and transfers accurately to maintain transaction integrity.
Promoted bank products and services to enhance customer engagement and satisfaction.
Monitored vault cash levels and ordered currency from the Federal Reserve Bank as needed.
Served large number of customers during high volume shifts and remained composed and professional in stressful situations.