Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
ManagerAssistant ManagerWork Type
Full TimeLocation Preference
On-SiteLocation: North Las Vegas, Nevada , USLas Vegas, NV
Open to relocation: Yes
Open To Work
Candace Carpenter
North Las Vegas,Nevada
Work Preference
Summary
Shift Supervisor with five years of leadership experience at Starbucks, recognized for driving team performance and operational excellence. Experienced in coaching staff to deliver exceptional customer service, improving efficiency, and achieving performance goals. Skilled in inventory management and conflict resolution, fostering a culture of accountability, growth, and continuous improvement to enhance the guest experience.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
STARBUCKS COFFEE COMPANY
Las Vegas
08.2019 - Current
- Evaluated customer feedback and operational data trends to identify store gaps and executed a partner coaching plan to enhance consistency and guest experience.
- Oversaw multiple priorities in store operations, ensuring optimal inventory management and cleanliness to foster a positive partner experience.
- Navigated operational changes and new company initiatives, ensuring team guidance through transitions.
- Cultivated a supportive team culture by identifying strengths, promoting professional development, and reinforcing accountability to operational standards.
- Resolved customer concerns with professionalism, transforming challenging situations into positive service experiences.
- Developed team members through structured coaching and feedback, creating growth opportunities and improving overall performance.
Education
High School Diploma -
Western High School
Las Vegas, NVTimeline
Shift Supervisor
STARBUCKS COFFEE COMPANY
08.2019 - Current
High School Diploma -
Western High School
Skills
Leadership & Team Development
Team Leadership & Staff Coaching
Partner Engagement & Motivation
Training & Onboarding New Employees
Performance Feedback & Development
Operations & Management
Shift & High-Volume Operations Management
Time Management & Multitasking
Inventory Awareness & Store Organization
Operational Standards & Quality Control
Adaptability & Decision-Making Under Pressure
Customer Experience & Communication
Customer Service Excellence
Conflict Resolution & Problem Solving
Communication & Interpersonal Skills
Data Awareness & Continuous Improvement