Emily Duran
Yucaipa,CA
Summary
Experienced Starbucks Shift Supervisor with 10 years of leadership experience in team development, coaching, customer experience, and store operations. Skilled at leading high-volume shifts, developing partners, and driving business results. Seeking to successfully achieve a 5 shot store while running shifts with customers and partners at our core.
Overview
1
1
Language
2
2
years of post-secondary education
10
10
years of professional experience
Work History
Shift Supervisor
Starbucks
Grand Terrace, California
08.2016 - Current
- Led high-volume shifts while strategically deploying partners to maximize efficiency, customer connection, and sales.
- Developed partners through consistent coaching, feedback, and recognition to enhance individual performance.
- Built strong team culture by recognizing accomplishments and fostering a supportive environment for partner growth.
- Mentored and developed new partners, helping build a strong pipeline of capable and confident team members.
- Partnered with store leadership to execute business priorities, maintain operational standards, and achieve store goals.
- Resolved issues promptly in the moment while utilizing available resources and experience
- Tagged baristas along in day-to-day duties to provide transparency in store operations
Education
Bachelor of Science - Business Administration
Arizona State University
Tempe, AZ 09.2024 - 09.2026
Skills
- Leadership & Team Development
- Partner Coaching & Mentoring
- Shift Planning & Floor Deployment
- Customer Experience
- Conflict Resolution
- Problem Solving & Decision Making
- Operational excellence
Languages
Spanish
Native/ Bilingual
Accomplishments
- Partner of the Quarter for October 2025
Timeline
Bachelor of Science - Business Administration
Arizona State University
09.2024 - 09.2026
Shift Supervisor
Starbucks
08.2016 - Current