Candace Chea
Hadley Consulting
Elk Grove,CA
5
years of professional experience
Customer service and administrative support professional with experience in phone communication, guest assistance, event check-in, data entry, and office support. Detail-oriented, organized, and quick to learn new systems.
Work History
Delivery Expert
8 Months- Delivered orders to customers in a timely manner. accurately and provide friendly customer service.
- Processed payments efficiently at the point of sale. and confirm order details.
- Managed time-sensitive deliveries and resolved customer concerns to maintain service quality.
Floor Staff
3 Years 7 Months- Provided assistance to guests in person and by phone, ensuring a positive experience in a fast-paced environment.
- Processed cash, card, gift card, and ticket transactions using POS systems.
- Addressed guest inquiries, resolved routine issues, and effectively promoted loyalty programs to enhance customer engagement.
- Ensured guests with accessibility needs received necessary assistance for a comfortable experience. and maintained clean work areas.
Event Coordinator Assistant
4 Years 7 Months- Welcomed and checked in guests to ensure smooth event entry.
- Addressed attendee questions and needs to enhance event experience.
- Coordinated invitation distribution and managed registration processes.
Assistant Customer Coordinator / Office Assistant
2 Months- Coordinated office operations and facilitated effective customer communication.
- Answered questions, directed inquiries, and assisted staff with various administrative tasks to enhance workflow.
- Organized information and delivered professional client support to ensure seamless interactions.
Teacher’s Assistant
2 Months- Graded assignments to provide timely feedback for student improvement.
- Prepared classroom materials and organized administrative tasks to support effective lesson delivery.
- Supported classroom instruction by reinforcing lesson plans and guiding student understanding.
- Monitored student behavior and maintained orderly learning environment during daily activities.
- Assisted teachers with grading assignments, organizing materials, and updating classroom records.
Education
Associate of Arts - Digital Communications and Media
High School Diploma
Broadcast Journalism Pathway
Skills
Guest support
Verbal and written communication
Administrative support
Event coordination
Time management
Organization and attention to detail
Multitasking
Timeline
Delivery Expert
Domino’s
02.2026 - CurrentRead More
Assistant Customer Coordinator / Office Assistant
BrightStar Care
08.2024 - 10.2024Read More
Floor Staff
Regal Cinemas
03.2023 - CurrentRead More
Teacher’s Assistant
Cosumnes Oaks High School
08.2022 - 10.2022Read More
Event Coordinator Assistant
Hadley Consulting
03.2022 - CurrentRead More
Cosumnes Oaks High School
High School Diploma
Read More
Cosumnes River College
Associate of Arts from Digital Communications and Media
Read More