Summary
Overview
Work History
Education
Skills
Timeline
Manager

Candace Corley

Harrisonville,MO

Summary

Compassionate direct support professional with expertise in client care and advocacy. Committed to promoting independence and well-being through tailored care plans and effective communication with families and healthcare teams.

Overview

20
20
years of professional experience

Work History

Manager

Smokers Heaen
Harrisonville, MO
10.2025 - 02.2026
  • Managed daily operations to ensure efficient service and customer satisfaction.
  • Trained staff on product knowledge and customer engagement techniques.
  • Implemented inventory management practices to optimize stock levels.
  • Assisted in developing marketing strategies to increase foot traffic and sales.
  • Resolved customer complaints promptly to enhance overall experience.
  • Analyzed sales data to identify trends and inform decision-making processes.
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.

Reason for leaving Business closed do to lack of sales.

Direct Support Professional

Four Seasons
Adrian, MO
01.2025 - 10.2025
  • Assisted individuals with daily living activities to promote independence and enhance quality of life.
  • Developed personalized care plans by collaborating with healthcare professionals and family members.
  • Monitored clients' physical and emotional well-being, reporting changes to appropriate staff.
  • Facilitated social and recreational activities to encourage engagement and community involvement.

Reason for leaving

  • Implemented behavior support techniques to manage challenging behaviors effectively.
  • Trained new staff on best practices for client interaction and care protocols.
  • Maintained accurate documentation of client progress and incidents in compliance with regulations.
  • Advocated for clients' needs, ensuring access to services and resources for improved outcomes.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Transported clients to medical and dental appointments to provide support.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
  • Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.

Took a position closer to home.

Direct Support Professional

Ranch of Hope
Adrian, MO
04.2020 - 01.2025
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Assisted disabled clients to support independence and well-being.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
  • Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
  • Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
  • Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
  • Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within the group home setting.
  • Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
  • Established strong relationships with local community resources to connect clients with additional supports as needed.
  • Advocated for clients' needs and rights in various settings, enhancing their quality of life.
  • Coordinated with families and other caregivers, ensuring cohesive approach to client support.
  • Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
  • Trained new staff on best practices in direct support, elevating overall quality of care provided.
  • Liaised with healthcare professionals to coordinate care, ensuring comprehensive support for clients.
  • Assisted with personal care tasks, respecting clients' dignity and promoting self-reliance.
  • Provided emotional and practical support to individuals, fostering positive and supportive living environment.
  • Enhanced individual care plans by collaborating closely with healthcare professionals, ensuring tailored support for each client.
  • Monitored and reported changes in clients' health and well-being, enabling timely interventions.
  • Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
  • Supported clients in managing their finances and personal administration, fostering greater independence.
  • Implemented behavior management plans to address challenging behaviors, promoting safe environment for all.
  • Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.
  • Enhanced communication skills of non-verbal clients using alternative communication devices.
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Recorded status and duties completed in logbooks for management.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.

Reason for leaving

Offered a position with more pay.

Cashier

Casey General Store
Adrian, MO
10.2016 - 04.2020
  • Supervised daily operations, ensuring efficient checkout processes and customer satisfaction.
  • Trained and mentored new cashiers on register systems and customer service protocols.
  • Managed team schedules, optimizing coverage during peak hours to enhance service delivery.
  • Implemented inventory management practices, reducing discrepancies at the point of sale.
  • Reason for leaving
  • Moved back to MO.
  • Processed high volumes of customer transactions accurately and efficiently.
  • Maintained organized cash register, ensuring compliance with company policies.
  • Trained new cashiers on point-of-sale systems and customer service protocols.
  • Implemented best practices for cash handling, reducing discrepancies in daily reports.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Dental Assistant

Dr. James Binkley
Archie, MO
05.2006 - 12.2016
  • Assisted in patient care and comfort during dental procedures.
  • Prepared examination rooms and sterilized instruments to ensure optimal safety standards.
  • Recorded patient histories and maintained accurate dental records for efficient treatment planning.
  • Educated patients on oral hygiene practices and post-treatment care, enhancing patient compliance.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Prepared patient x-rays and images for dentist review.

Education

High School Diploma -

Harrisonville Sr. High
Harrisonville, MO
05-1995

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Cross-functional teamwork
  • Customer relationship management (CRM)
  • Policy implementation

Timeline

Manager

Smokers Heaen
10.2025 - 02.2026

Direct Support Professional

Four Seasons
01.2025 - 10.2025

Direct Support Professional

Ranch of Hope
04.2020 - 01.2025

Cashier

Casey General Store
10.2016 - 04.2020

Dental Assistant

Dr. James Binkley
05.2006 - 12.2016

High School Diploma -

Harrisonville Sr. High
Candace Corley