Candace Dahl
Summary
Distinguished Pharmacy Benefits Professional recognized for expertise in team leadership, cultivating strong relationships, and identifying strategic business opportunities with senior-level decision makers and key executives.
Overview
23
23
years of professional experience
Work History
Pharmacy Benefit Consultant
Guidepoint Global
09.2024 - Current
- Delivered consultative services on financial ventures related to pharmacy benefit trends and strategies.
- Executed projects, including PBM 101 consultation and plan benefit strategies.
- Advised clients on best practices concerning pharmacy benefit managers and GLP1 strategies.
- Collaborated with clients to implement tailored PBM strategies effectively.
Senior Account Executive
MedImpact Healthcare Systems, Inc.
11.2022 - 08.2024
- Managed account team performance to ensure client retention and revenue growth for MedImpact and key health plan accounts, including second largest account.
- Developed strong relationships with clients to position MedImpact as a strategic resource for strategic goals.
- Directed account management activities, enhancing overall satisfaction and client engagement with key health plans.
Senior Pharmacy Benefit Consultant
Pharmaceutical Strategies Group
06.2019 - 06.2022
- Managed procurement processes and vendor relationships to optimize contract oversight for Fortune 100 clients.
- Oversaw high-visibility client procurement and consulting projects, ensuring alignment with expectations.
- Developed tactical business plans outlining key initiatives and presented PSG solutions to achieve revenue goals.
- Received PSG Innovation Award for excellence in contract negotiation and PBM/Medical Pharmacy implementation.
Director, Strategic Accounts
CVS Health
01.2010 - 01.2017
- Directed performance of account team as primary liaison to enhance client retention and revenue growth.
- Led team of Strategic Account Executives and Account Executives in collaboration with client sales, marketing, and finance teams.
- Achieved positive client satisfaction for $2B+ account through organized action plan implemented in 2016.
- Negotiated complex contract renewals and pricing strategies to support strategic initiatives and member engagement.
- Managed strategic planning, program administration, trend management, and data analysis effectively.
- Facilitated quarterly meetings with senior leaders and account team to strengthen relationships and achieve client goals.
- Oversaw underwriting and pricing processes for renewals and custom opportunities to ensure compliance with Medicaid and NCQA standards.
Strategic Account Executive/Senior Account Manager
CVS Health
10.2002 - 01.2009
- Evaluated client financial performance, emphasizing profitability and strategic negotiations.
- Monitored contract renewals to maintain strong client relationships.
- Conducted sales training sessions to improve pharmacy offerings.
- Led monthly strategy meetings to align team objectives and enhance engagement.
Education
Bachelor of Science - Business Management
University of Phoenix
11.2018
Skills
- Pharmacy benefit management
- Financial analysis and underwriting
- Finance methodologies
- Formulary and trade management
- PBM processes and adjudication
- Procurement management
- Project management
- Healthcare operations
- Contract negotiation
- Leadership and motivation
- Contract management
- Cross-functional collaboration
- Business development
- Analytical decision-making
Soft Skills
Demonstrated success as a leader, eliciting a team's best quality with a commitment to the highest service levels. Leads by example with ethics and integrity., Able to network and collaborate effectively with internal and external partners, top management, and clients., Grows profitable relationships; routinely engages the customers to identify needs and promote products and solutions., Able to quickly analyze metrics and analytics to weigh out the best practical options before making decisions to achieve profitable results.
Timeline
Pharmacy Benefit Consultant
Guidepoint Global
09.2024 - Current
Senior Account Executive
MedImpact Healthcare Systems, Inc.
11.2022 - 08.2024
Senior Pharmacy Benefit Consultant
Pharmaceutical Strategies Group
06.2019 - 06.2022
Director, Strategic Accounts
CVS Health
01.2010 - 01.2017
Strategic Account Executive/Senior Account Manager
CVS Health
10.2002 - 01.2009
Bachelor of Science - Business Management
University of Phoenix