Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Engaged, educated, and befriended customers to deliver amazing shopping experience.
Communicated product information with confidence and educated consumers about company.
Front Desk Receptionist
Jaguar Of Melbourne
07.2020 - 04.2023
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Front Desk Receptionist
Hilton Melbourne Beach Oceanfront
03.2019 - 05.2022
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Leasing Consultant
The Jefferson Beachside
01.2017 - 07.2020
Greeted clients, showed apartments, and prepared leases.
Verified tenant incomes and other information before accepting lease applications.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.