Candace Dickson

Evaluated rubber quality for customer shipments.

• Maintained documentation on tests performed in lab.
• Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
• Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
• Performed testing and quality control using approved laboratory procedures and instrumentation.
• Trained new laboratory personnel to apply proper laboratory techniques and best practices.

• Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
• Collaborated with team members to improve overall service quality and guest experience.
• Provided excellent customer service to guests by promptly responding to inquiries and requests.
• Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
• Responded to customer requests efficiently and with knowledgeable assistance.
• Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
• Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
• Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
• Provided exceptional customer service by promptly addressing guest needs and requests.
• Utilized strong interpersonal skills to establish rapport with guests.
• Managed inventory of supplies, ensuring all necessary items were always available for guest use.
• Solved guest inquiries and issues promptly, ensuring their satisfaction with our services.
• Monitored guest facilities for cleanliness and functionality, addressing any issues promptly to maintain high standards.