Candace Evans
Woodward,OK
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Seasoned Assistant Director knowledgeable about all areas of business operations. Offering 5+ years of experience in business planning, operations and team management. Strong leadership and team-building skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Director
Northwest Juvenile Detention Center
07.2018 - 09.2023
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Identified and communicated employees needs to supply chain capacity and quality teams.
- Implemented data-driven strategies for continuous improvement of instruction and curriculum alignment.
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between juveniles.
- Prepared reports to document incidents and violations.
- Provided crisis intervention services during emergencies or critical incidents involving detainees or staff members.
- Conducted security checks of inmates and living areas.
- Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
- Assisted in intake and release of inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Collaborated with multidisciplinary teams to develop individualized case plans for each juvenile detainee to foster personal growth and development.
- Conducted room searches for contraband items to maintain a safe environment within the facility.
- Observed and recorded mental and physical health of each juvenile offender.
- Documented inmate behavior and activities in logbooks.
- Facilitated group therapy sessions focused on anger management, conflict resolution, decision-making skills, and other essential life skills.
- Supervised recreational activities for detainees to promote physical fitness and encourage positive social interactions.
- Assisted in the intake process for new detainees, ensuring proper documentation and orientation procedures were followed.
- Established positive working relationships and maintained boundaries with resident offenders.
- Administered drug tests to inmates.
- Restrained juvenile inmates when disturbances required physical intervention.
- Interviewed inmates to obtain information and evidence.
- Coordinated with other law enforcement personnel to exchange information.
- Coordinated visitation schedules between detainees and their families or attorneys to ensure compliance with facility regulations.
- Liaised with community organizations to arrange post-release support services for juveniles transitioning back into their communities.
- Promoted positive behavior among detainees by implementing structured daily routines and encouraging adherence to facility policies.
- Ensured timely completion of required paperwork including incident reports, progress notes, and evaluations.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Improved facility safety by conducting thorough and consistent security checks on all living quarters and common areas.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Investigated and responded to incidents of inmate misconduct.
- Served as a mentor for newly hired Juvenile Detention Officers providing guidance on best practices within the profession.
- Conducted exit interviews with released detainees to gather information on their experiences, evaluate the effectiveness of programs, and identify areas for improvement.
- Assisted educators in developing curriculum tailored for juvenile detention facilities that met state education standards.
Cashier/Warranty Clerk
Mckay Ford
04.2015 - 07.2018
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Managed conference room schedules to ensure efficient use of space for meetings and other events.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Organized, maintained and updated information in computer databases.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Reduced incoming call response time by implementing an effective call routing system.
- Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
High School Diploma -
Yukon High School
Yukon, OK05.2003
Skills
- Training and Development
- Employee Coaching and Mentoring
- Employee Development
- Customer Relationship Management
- Program coordination
- Managing Operations and Efficiency
- Business Development
- Computer Skills
- Scheduling and Coordinating
- Project Planning
- Idea Development and Brainstorming
- Administration and Reporting
Certification
- First Aid/CPR Certified
- EMR - Emergency First Responder
- Restraint Coordinator, Detention Center 5+ yrs
Timeline
Assistant Director
Northwest Juvenile Detention Center
07.2018 - 09.2023
Cashier/Warranty Clerk
Mckay Ford
04.2015 - 07.2018
High School Diploma -
Yukon High School
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