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Associate Principal Engineer

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  Professional Call Center Customer Service Representative committed to providing courteous, prompt, detailed and accurate support. Experience managing outbound and inbound calls and handling emergency issues with patience and tact.
  Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
  Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.


Dynamic Customer Service Representative with proven expertise at RemX Specialty Staffing, adept at resolving conflicts and enhancing customer loyalty through empathetic communication. Skilled in problem resolution and proficient in Microsoft Excel, I consistently deliver exceptional service, ensuring customer satisfaction and fostering strong relationships.

Reliable and organized medical professional with significant experience in insurance verification and prior authorization. Eager to take on additional responsibilities to achieve team goals. Possesses effective time management and problem-solving skills. Utilizes effective communication strategies and empathetic interactions to improve patient outcomes. Strong understanding of healthcare processes and patient support systems.

Dedicated and patient-focused Remote Medical Call Center Representative with strong experience handling high-volume inbound and outbound calls, resolving patient and provider inquiries, processing authorizations, and ensuring accurate documentation and insurance verification in healthcare call center environments. Adept with medical record handling, reorders, strong attention to detail, and maintaining confidentiality of sensitive information. Ready to deliver compassionate support and exceptional service in a full-time work-from-home or in office role.

Experienced with project planning and execution, ensuring alignment with organizational goals. Utilizes analytical skills to identify and mitigate risks, enhancing project outcomes. With a strong understanding of stakeholder communication and process improvement, leading to consistent project success.

Dedicated professional with a strong background in customer service and a growing expertise in phlebotomy. Known for creating positive and comfortable experiences for patients and clients alike. Brings years of frontline service experience, excellent communication skills, and a compassionate approach to healthcare. Committed to maintaining accuracy, upholding high standards, and delivering exceptional care in fast-paced environments.

Seasoned driver possessing exemplary safety record and in-depth knowledge of DOT regulations. Skilled in navigating long-haul routes, safely loading and unloading cargo. Committed to providing excellent customer service and delivering freight on time.

Customer service professional, who enjoys reading and spending time with her daughter! I'm Skilled in active listening and critical thinking, I excel in resolving issues and enhancing customer satisfaction. Having a track record of maintaining detailed records and delivering informed recommendations, ensuring seamless transitions for individuals I assist.

Dedicated and empathetic individual offering experience in direct patient care from prior nursing school experience of 2 years and phlebotomy experience. Committed to obtaining highest level of patient satisfaction while complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Candace Frierson

Summary

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Work History

Customer Service Representative

Collections Specialist

Social Media Analyst

Education

High School Diploma -

Medical Billing & Coding -

Skills

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Customer Service Representative

Collections Specialist

Social Media Analyst

High School Diploma -

Medical Billing & Coding -

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