Candace Glaspie
Olive Branch,MS
Summary
Achieved customer service and quality goals, positively impacted business performance. Provided escalation training in managing groups, setting goals, providing directives, and overseeing plans of actions. Able to lead, motivate, and train teams by example to improve quality, deliver outstanding service, and ensure procedural compliance, and proven problem-solving skills. Healthcare professional with extensive experience in patient care and nursing procedures. Reliable and results-focused, skilled in patient communication and clinical tasks, ensuring high standards of care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Jordan River Health Campus
03.2024 - Current
- Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
- Assisted nursing staff with patient assessments and vital signs monitoring to support health outcomes.
- Maintained accurate documentation of patient care and progress notes to ensure compliance with regulations.
- Trained new staff on operational procedures and best practices for resident care and safety protocols.
- Advocated for resident needs, fostering strong relationships between patients, families, and healthcare providers.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Certified Nursing Assistant
NMMC-Pontotoc, Ms
12.2022 - 01.2024
- Duties includes but are not limited to the following: fully certified for the state of MS as a nursing assistant, provides excellent services to those in care of, CPR certified
- Collaborated with interdisciplinary teams to develop personalized care plans that addressed individual needs.
- Implemented infection control measures, contributing to a safe healthcare environment for residents and staff.
Certified Nursing Assistant
Precision Agency
12.2022 - 01.2024
- Duties includes but are not limited to the following: fully certified for the state of MS as a nursing assistant, provides excellent services to those in care of, CPR certified
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Enhanced resident mobility and independence through tailored exercise programs and therapeutic activities.
Customer Service Representative
Waste Management
04.2021 - 04.2022
- Duties included but were not limited to the following: providing stellar customer service representation and assisting customers via phone with questions related to billing and customer pickups and setting up new client services.
Assistant Manager
Sonic Drive-In
08.2018 - 08.2020
- Duties included but were not limited to the following: trained in the operation of the entire store which involved supervising, training, bookkeeping, scheduling, inventory control, and payroll.
Education
Bachelor of Arts - Business & Social Work
University of Mississippi
University05-2010
Associate of Applied Science - Elementary Education
Northwest Community College
Senatobia, MS05.2010
High School Diploma -
Bruce High School
Bruce, MS05-2006
Certificate of Technical Studies - Practical Nursing
Tennessee College of Applied Technology, Memphis, TN
Memphis, TN12-2025
Skills
- 8 - 10 years effective communication with stellar interpersonal skills, customer care, management and supervision
- Certified in Career Readiness and ServSafe
- Patient care
- Reliable team player
- Direct patient care
- Safety precautions
- Patient safety
- CNA certification
- Vital signs
- Accurate documentation
- Assisting with personal grooming
- Excellent communication
- CPR certification
- Nursing assessments
- Work Planning and Prioritization
- Patient education
- Documentation
- Critical thinking
- Clinical judgment
- HIPAA guidelines
- Responsible and dependable
Certification
- CNA - Certified Nurse Assistant
Languages
English
Full Professional
Timeline
Certified Nursing Assistant
Jordan River Health Campus
03.2024 - Current
Certified Nursing Assistant
NMMC-Pontotoc, Ms
12.2022 - 01.2024
Certified Nursing Assistant
Precision Agency
12.2022 - 01.2024
Customer Service Representative
Waste Management
04.2021 - 04.2022
Assistant Manager
Sonic Drive-In
08.2018 - 08.2020
Bachelor of Arts - Business & Social Work
University of Mississippi
Associate of Applied Science - Elementary Education
Northwest Community College
High School Diploma -
Bruce High School
Certificate of Technical Studies - Practical Nursing
Tennessee College of Applied Technology, Memphis, TN