Candace Hambric
Sachse
Summary
Hardworking, dependable, detail oriented individual, with great multitasking abilities and over ten years of direct and indirect customer service experience.
Overview
13
13
years of professional experience
4053
4053
years of post-secondary education
1
1
Certification
Work History
Contractor
Live Ops Agent Services, LLC
Remote
01.2024 - Current
- Assisted customers with product selection, order placement, and tracking shipments, ensuring accurate and timely delivery.
- Utilized CRM software to document customer interactions and maintain accurate records for future reference.
Accounts Receivable Clerk
United Equitable Mortgage Corporation
Dallas
10.2025 - 03.2026
- Account reconciliation, credit card drafting, daily balancing, adjustments, and batch reports, and batch management for daily credit card reports, lockboxes, end of month reports, and cycle closing.
- Ran credit card payments, mailed in check payments, ACH payments, and check by phone payments.
- Scanned in documents to be saved for future reference, and filing.
- Answered phone calls and assisted customers with their concerns, set up auto draft, and process their credit card payments by phone payments
- Assisted in preparing financial reports for management review as needed.
- Communicated effectively with clients regarding account status and payment terms.
- Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
- Maintained accurate records of accounts receivable and payable transactions.
- Reconciled daily cash receipts with bank deposits.
- Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
- Entered, posted and scanned accounts receivable documents into accounting software.
- Prepared monthly statements for customers and sent out reminder notices when necessary.
- Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
- Processed posting and reconciling payments and addressed aged receivables.
- Prepared monthly statements for accounts receivable operations.
- Created detailed reports summarizing accounts receivable activity within specified time periods.
- Performed financial calculations for amounts due, interest charges and balances.
Bus Driver
Dallas Area Rapid Transit (DART)
Dallas
03.2025 - 05.2025
- Operated a bus safely and efficiently, adhering to all traffic laws and regulations.
- Transported passengers to their destinations on scheduled routes, ensuring timely arrival.
- Assisted passengers with boarding and exiting the bus, ensuring their safety at all times.
- Handled cash transactions accurately when collecting fares from passengers.
Program Advisor
GC Services
Copperas Cove
03.2023 - 11.2023
- Program Advisor in the Remarketing Department for Mercedes-Benz.
Bus Operator/Driver
Central Ohio Transit Authority (COTA)
Columbus
05.2022 - 02.2023
- Full Time Bus Driver for Public Transportation.
Administrative Assistant
Insight Global
Columbus
02.2022 - 05.2022
- My job is to organize case files and documents pertaining to the recertification project.
- I am also required to upload documents to the database to be reviewed by management.
- I also organize and construct recertification packets and correspondence to be sent out to program participants.
- CMHA helps people access affordable housing through collaborative partnerships to develop, renovate, and maintain housing; promote neighborhood revitalization; and assist residents in accessing needed social services.
Customer Service Representative
ManpowerGroup
Remote
02.2021 - 07.2021
- Customer service representative for the COVID19 vaccine Hotline.
- Responded to telephone inquiries.
- Answered caller questions regarding the vaccine.
- Scheduled appointments for callers.
- Listened attentively to ensure quality customer service.
Contractor
Good Deal Contracting, LLC
Columbus
01.2019 - 04.2021
- Provide janitorial and cleaning services to commercial and residential structures.
- Bid on large contracts and wet up pay scale per square foot on project.
- Create cleaning contracts and write up invoices to clients.
- Market cleaning service promotions via social media, flyers and radio platforms.
- Take care of financials of the business, along with, payroll functions for the employees.
- Answer prospective client questions and schedule initial meeting with the owner.
Cashier
Dollar General
Columbus
09.2016 - 02.2017
- Welcomed customers in the front end of the store and cashed them out using POS System.
- Responsible to unload merchandise from truck deliveries and check for damage and stock shelves.
Operator
Central Ohio Transit Authority
Columbus
02.2013 - 09.2015
- Fixed Route bus driver.
Education
Accounting - Associate Degree
Bryant & Stratton College Online
Cleveland, OHCommercial Driver's License (CDL) - Class B
Skills
- Motor coach
- State transportation regulations
- Traffic laws
- Drug and alcohol testing regulations
- Medical administrative support
- Bus fare collection
- Bookkeeping
- Paratransit bus driving experience
- Accounts receivable
- Customer support
- Accounting and finance experience
- Bus incident reporting
- General ledger reconciliation
- Balance sheet reconciliation
- Account reconciliation
- Financial report writing
- Administrative experience
- Time management
- Budgeting
- Financial concepts
- Full-size bus driving experience
- Responding to passenger inquiries
- Commercial cleaning
- Financial analysis
- General ledger accounting
- Shuttle driver experience
- Shuttle driving
- Microsoft Outlook
- Tax Experience
- Marketing
- State and local commercial driving laws
- Payroll
- FMCSA (Federal Motor Carrier Safety Administration) regulations
- Driving in adverse weather conditions
- Customer service
- Defensive driving
- Grocery store
- Sales
- Math
- English
- Office experience
- Restaurant experience
- Expense management
- Google Suite
- Time & attendance systems
- Accounting systems
- QuickBooks
- Public relations
- Computer operation
- Excel data analysis
- Cash handling
- Commercial driving
- Cleaning
- Pricing
- Office manager experience
- Bus ticketing services
- POS
- Vehicle maintenance regulations
- Passenger loading and unloading procedures
- Accounts payable
- Account management
- Accounting
- Salesforce
- Journal entries
- Bus driving - Bus driving experience (3-5 years)
- On-board safety briefings
- Medical Coding
- Air brake
- Microsoft Excel
- Multi-line phone systems
- Inventory control
- Organizational skills
- Stocking
- ADA accessibility regulations
- Pivot tables
- Microsoft Office
- Financial statement preparation
- Procurement
- Driver fatigue management
- DOT (Department of Transportation) regulations
- Microsoft Powerpoint
- Cashiering
- Writing skills
- Accounting software
- Windows
- Passenger safety regulations
- Quick service & fast food restaurant
- Hours of Service (HOS) regulations
- Delivery driver experience
- Hybrid bus driving experience
- Intercity bus driving experience
- Microsoft Word
Certification
- Commercial Driver's License (CDL), Class B, TX, 12/31/31, P (Passenger vehicles)
- Driver's License, 02/01/23, 12/31/31
- DOT Physical Certification
- Passenger Endorsement
- Air Brake Endorsement
- CDL B
Job Title
Accounts Receivable Administrator
Timeline
Accounts Receivable Clerk
United Equitable Mortgage Corporation
10.2025 - 03.2026
Bus Driver
Dallas Area Rapid Transit (DART)
03.2025 - 05.2025
Contractor
Live Ops Agent Services, LLC
01.2024 - Current
Program Advisor
GC Services
03.2023 - 11.2023
Bus Operator/Driver
Central Ohio Transit Authority (COTA)
05.2022 - 02.2023
Administrative Assistant
Insight Global
02.2022 - 05.2022
Customer Service Representative
ManpowerGroup
02.2021 - 07.2021
Contractor
Good Deal Contracting, LLC
01.2019 - 04.2021
Cashier
Dollar General
09.2016 - 02.2017
Operator
Central Ohio Transit Authority
02.2013 - 09.2015
Accounting - Associate Degree
Bryant & Stratton College Online