Candace Hayes
1801 Chatsworth Dr. #B,KY
Summary
Dedicated Paratransit Bus Operator at RaptDev, recognized for exceptional customer service and safe driving practices. Leveraging strong problem-solving skills and effective communication, I ensured timely transportation for passengers with disabilities while adapting to dynamic schedules. Committed to professionalism and punctuality, I consistently maintained operational readiness and compliance with safety standards.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Paratransit Bus Operator
RaptDev
Lexington, Ky
05.2025 - 07.2025
- Assisted passengers with disabilities in boarding and disembarking from the bus.
- Operated paratransit vehicles to ensure safe and timely transportation for passengers.
- Adhered to local traffic laws and regulations to maintain safety standards.
- Communicated effectively with dispatchers regarding route changes and passenger needs.
- Conducted pre-trip inspections of vehicles to confirm operational readiness.
- Adapted quickly to changing schedules and routes based on real-time conditions.
- Provided excellent customer service by addressing passenger inquiries and concerns promptly.
Bus Driver
Fcps
Lexington, KY
08.2022 - 05.2025
- Operated school bus safely and efficiently, adhering to traffic regulations and company policies.
- Conducted pre-trip inspections to ensure bus safety and compliance with operational standards.
- Assisted students with boarding and disembarking, providing excellent customer service throughout journeys.
- Maintained accurate logs of mileage, fuel usage, and passenger counts per established protocols.
- Collaborated with dispatch to optimize route efficiency and respond to service changes or emergencies.
- Identified potential maintenance issues during routine checks, facilitating timely repairs and minimizing downtime.
- Implemented safety protocols that enhanced student security and reduced incidents during transport operations.
Warehouse Worker
Webasto Roof Systems
Lexington, KY
02.2017 - 07.2022
- Collaborated with team members to optimize workflows and enhance productivity.
- Maintained cleanliness and organization of work areas for safety compliance.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Catering Associate
UK Healthcare
Lexington, KY
09.2015 - 02.2017
- Assembled food items following dietary guidelines and safety protocols.
- Operated kitchen equipment efficiently while maintaining cleanliness standards.
- Collaborated with team members to streamline food preparation processes.
- Supported special requests from patients, adapting menus to meet diverse needs.
- Provided friendly, courteous service to create memorable moments for patients.
- Consistently met tight deadlines under pressure while maintaining composure and professionalism during high-stress situations.
- Developed strong relationships with patients through clear communication and proactive problem-solving skills.
- Cleaned and organized kitchen stations to promote team efficiency.
- Designed customized menus for patients, accommodating dietary restrictions and preferences to ensure guest satisfaction.
Education
Associate of Science - Surgical Tech
National College
Lexington, KY2013
Skills
Positive attitude and demeanor
Patience and empathy
Professionalism and punctuality
Safe driving practices
Physical stamina and strength
Environmental awareness
Confidentiality and discretion
Interpersonal relationship building
Effective communication skills
Attention to detail
Dependable and reliable
Time management
Dependable and trustworthy
Problem-solving
Timeline
Paratransit Bus Operator
RaptDev
05.2025 - 07.2025
Bus Driver
Fcps
08.2022 - 05.2025
Warehouse Worker
Webasto Roof Systems
02.2017 - 07.2022
Catering Associate
UK Healthcare
09.2015 - 02.2017
Associate of Science - Surgical Tech
National College