Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Candace Herman

Tampa,FL

Summary

Proactive and goal-oriented professional with excellent time management and communication and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Conscientious Healthcare professional offering over 8 years of experience in fast-paced settings. Competent preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration.


Overview

10
10
years of professional experience
1
1
Certification

Work History

Office Manager/Medical Assistant

Blue Wave Psychiatry
05.2022 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected and documented patient medical information.
  • Prepared lab specimens for diagnostic evaluation.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Performed medical records management, including filing, organizing and scanning documents.

Assett Protection

Walmart
07.2021 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Prevent theft by monitoring all points of entry/exit.
  • Be aware of potentially hazardous situations.

Laboratory Technician/Phlebotomist

Tampa Family Health Centers
06.2021 - 03.2022
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Documented information by maintaining daily logs and equipment record books.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Oversaw items in inventory and reordered before supplies diminished.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Reviewed and processed requisitions for laboratory tests.

Medical Assistant

NaphCare
07.2018 - 06.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Collected and documented patient medical information and vital signs.
  • Completed EKGs and other tests based on patient presentation in office.
  • Measured patient pulse oximetry.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Oriented and trained new staff on proper procedures and policies.
  • Perform wound care and suture and staple removal.
  • Assist with minor in office procedures.
  • Infection control.
  • Administer injections and perform venipuncture and specimen collection.

Medical Assistant

Women's Care Florida
01.2018 - 07.2018
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted physicians with minor procedures, including preparing room and sterilizing instruments.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Prepared lab specimens for diagnostic evaluation.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Administered injections and preformed venipuncture.
  • Prepared specimens for transport and testing.

Economic Self Sufficiency Specialist

Department Of Children and Families, State of Florida
07.2015 - 07.2016
  • Looked for signs of fraud and reported cases to fraud coordinator and investigators.
  • Determined correct services and program resources for individual needs.
  • Collected and analyzed personal and financial information to make appropriate determinations.
  • Customer service, case management and troubleshooting performed in a call center setting.

Education

Diploma - Medical Assistant

Concorde Career College
Tampa, FL
10-2017

Bachelor of Science - Criminal Justice

Point Park University
Pittsburgh, PA
2004

Skills

  • Organizational skills
  • Customer service
  • Office management
  • Conflict management
  • Information protection
  • Scheduling coordination
  • Data entry
  • Inventory control

Certification

  • CMA - Certified Medical Assistant

Timeline

Office Manager/Medical Assistant

Blue Wave Psychiatry
05.2022 - Current

Assett Protection

Walmart
07.2021 - Current

Laboratory Technician/Phlebotomist

Tampa Family Health Centers
06.2021 - 03.2022

Medical Assistant

NaphCare
07.2018 - 06.2021

Medical Assistant

Women's Care Florida
01.2018 - 07.2018

Economic Self Sufficiency Specialist

Department Of Children and Families, State of Florida
07.2015 - 07.2016

Bachelor of Science - Criminal Justice

Point Park University

Diploma - Medical Assistant

Concorde Career College