Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experiences
Timeline
Generic

Candace Jelley

Concord,NH

Summary

Dedicated professional, with a diverse background in many fields including healthcare and child development. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Small Business Co-Owner

Chris Jelley Autoworks
01.2014 - Current
  • Collaborated with co-owner on critical decision-making regarding business growth opportunities and strategic partnerships.
  • Managed day-to-day operations of the small business, overseeing personnel schedules and handling customer inquiries as needed.
  • Managed financial aspects of the business, including budgeting, bookkeeping, and tax preparation.
  • Established strong relationships with vendors to negotiate favorable pricing, ensuring cost-effective purchasing decisions.

Paraprofessional

Spaulding Academy & Family Services
10.2023 - 03.2024
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.

Medical Assistant

Merrimack Valley Occupational Health
11.2021 - 07.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Patient Access Representative

Dartmouth-Hitchcock Medical Center
06.2021 - 10.2021
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.

Patient Registration Representative

Concord Hospital
07.2017 - 06.2021
  • Verified insurance coverage to confirm patient coverage for necessary medical services.
  • Gathered demographic and insurance information to register patients for medical appointments.
  • Imaged and scanned patient and registration documentation into electronic patient records.
  • Demonstrated adaptability in handling high-volume periods while maintaining a calm demeanor, resulting in efficient service delivery during peak hours.

Licensed Nursing Assistant

Encompass Health Rehabilitation Hospital
07.2014 - 07.2017
  • Fostered strong relationships with patients'' families through clear communication and empathetic support during difficult times.
  • Assisted patients with activities of daily living, promoting independence and dignity in a supportive environment.
  • Provided exceptional support for patients requiring specialized care, such as those with dementia or complex medical conditions.
  • Facilitated smooth transitions between shifts by diligently documenting pertinent patient updates for incoming colleagues.

Education

GED -

Second Start
Concord
05.1997

No Degree - General Studies

Concord High School
Concord, NH
06.1994

Skills

  • Social Media Marketing
  • Customer Relations
  • Small business operations
  • Team Management
  • Employee Motivation
  • Patient Scheduling
  • HIPAA Compliance
  • Customer Service
  • Medical terminology knowledge
  • Medical Terminology
  • Vital Sign Monitoring
  • EMR / EHR
  • Behavior Management
  • Effective Communication
  • Helping Students with Special Needs
  • Small Group and Individual Assistance
  • Special Education Support
  • Calm and Patient Demeanor
  • Patient
  • Teacher Support
  • Classroom Organization
  • Classroom support
  • IEP familiarity
  • CPR and First Aid
  • Teacher Assistance
  • Computer Skills
  • Student Supervision
  • Instructional support
  • Student Health and Safety
  • Documentation
  • Insurance Verification
  • Payment Collection
  • Patient confidentiality
  • Eligibility Determination
  • Appointment Scheduling
  • Professionalism and Ethics
  • Patient Relations
  • Resourcefulness and Initiative
  • Cross-cultural sensitivity
  • Healthcare industry understanding
  • Data Entry
  • Patient Registration
  • Phone and Email Etiquette
  • Multitasking and Organization
  • Patient check-in
  • Healthcare systems navigation
  • EMR
  • Strong empathy
  • Problem-Solving
  • Team Collaboration
  • Quality Assurance
  • Relationship Building
  • Flexible Schedule
  • Payment Processing
  • Team Leadership
  • Teacher Support and Collaboration
  • Reading and Writing Support
  • Social Skills Training
  • Behavior improvements
  • Activity Planning
  • Supervising Student Activities
  • Disability Awareness
  • Schedule Management
  • Child Development

Certification

  • Licensed Nursing Assistant - 2001-2017 (Currently not Active, in process of reinstatement)
  • Basic Life Support (BLS) Training - July 25th, 2022 (Exp: July 25th, 2024).

Volunteer Experiences

  • Breast Cancer Walk
  • Concord Homeless Coalition
  • Concord Food Pantry

Timeline

Paraprofessional

Spaulding Academy & Family Services
10.2023 - 03.2024

Medical Assistant

Merrimack Valley Occupational Health
11.2021 - 07.2023

Patient Access Representative

Dartmouth-Hitchcock Medical Center
06.2021 - 10.2021

Patient Registration Representative

Concord Hospital
07.2017 - 06.2021

Licensed Nursing Assistant

Encompass Health Rehabilitation Hospital
07.2014 - 07.2017

Small Business Co-Owner

Chris Jelley Autoworks
01.2014 - Current

GED -

Second Start

No Degree - General Studies

Concord High School

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Candace Jelley