Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
22
22
years of professional experience
Work History
Small Business Co-Owner
B. L. Black Clinic of Chiropractic/ MP Weight Loss
Mount Pleasant, SC
01.2002 - 05.2024
Assisted in the development of a business plan to outline short and long-term goals for the small business.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Formed and sustained strategic relationships with patients, attorneys and other businesses.
Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
Developed and implemented operational policies and procedures to enhance productivity.
Implemented successful business strategies to increase revenue and target new markets.
Guided employees on understanding and meeting changing patient needs and expectations.
Delegated work to staff, setting priorities and goals.
Assisted patients with physical therapy, such as detailed exercises, electromagnetic stimulation, traction, and ultrasound.
Motivated clients by recognizing their accomplishments throughout the process of reaching their goals.
Identified and properly documented patient goals, evaluated progress and planned reevaluation.
Taught patients and families about self-care treatments and exercises that can be completed at home.
Monitored patient outcomes following implementation of intervention plan to identify areas needing improvement or further assessment.
Operated contour light therapy on patients.
Conducted in-person consultations with clients, assessing body composition and health status.
Education
Associate of Arts -
Trident Technical College
Charleston, SC
05-1999
Biology/ Community Planning
College of Charleston
Charleston, SC
Skills
Patient/ Customer relations
Outside marketing
Human resources
Business administration
Public speaking
Business development
Vendor relationship management
Professional networking
Business marketing
Staff hiring
Operations management
Sales management
Entrepreneurial leadership
Social media marketing
Timeline
Small Business Co-Owner
B. L. Black Clinic of Chiropractic/ MP Weight Loss