Candace Johnson
Upper Marlboro,MD
Summary
Motivated and passionate motivational speaker and marketing specialist with a strong background in leadership, event planning, and digital marketing. Experienced in public speaking to diverse audiences, helping leaders and teams elevate their potential, cultivate thriving workplace cultures, and overcome challenges. Adept at managing multiple projects in a remote environment while growing a personal brand and supporting organizational growth. Committed to professional development, I leverage my skills in social media, content creation, and relationship building to drive impactful results.
Overview
13
13
years of professional experience
Work History
Founder & Motivational Speaker
Can Speaks
11.2024 - Current
- Built my speaking business to empower and encourage women to lead with boldness, healing, and purpose personally and professionally
- Delivered talks and workshops (virtual and in person) that shift mindsets, spark joy, and help women tap into their full potential
- Network consistently to build meaningful relationships, while managing all marketing, the website, and business operations to grow visibility and land speaking opportunities
Senior Marketing Automation Specialist
Higher Logic
01.2020 - 06.2024
- Subject matter expert in Higher Logic products: Marketing Enterprise: Real Magnet and Marketing Professional: Informz
- Cross train and mentor team members
- Initiate, schedule, and present client facing webinars for marketing automation platforms
- Generate internal knowledge base training documentation for all staff and manage the support ticketing system and resolve customer reported support issues by troubleshooting and resolving cases
Senior Customer Support Specialist/ New hire Trainer
Frontpoint Security
09.2016 - 01.2020
- Assisted new customers via telephone support while they set up their equipment in their home or business through our DIY self-install security system
- Performed system configuration & verification, account activation and customer orientation
- Guided customers through integration of video cameras with their home broadband network
- Served as a team trainer for new team members, guiding over 50 new employees through daily tasks of their role
Member Relations Associate (Contract)
The Common Application
02.2016 - 08.2016
- Efficiently supported 40-52 assigned member Colleges and Universities
- Functioned as the primary contact between members and internal staff
- Conducted daily or weekly phone check-ins with the college liaisons to ensure optimal customer service and foster strong relationships
- Scheduled, prepared, and delivered online trainings for members via WebEx online conference
Enrollment Consultant/Trainer (Contract)
K12 Inc.
03.2014 - 10.2015
- Developed and maintained relationships with parents/families as an enrollment advisor and assisted families in collecting and submitting compliance enrollment documents
- Completed Admissions Conferences with families and provided specific information on finalizing the enrollment process.
- Served as a team trainer for new team members, guiding over 30 new employees through daily tasks of their jobs
Project Management Coordinator Intern
America Online, Inc, (AOL)
07.2012 - 01.2014
- Managed collection of new hire staffing data for the SVP of Tech Operations.
- Tracked and managed all open headcount and status of new hires
- Designed and developed system to manage open requisitions
- Developed and presented a Project Management class to demonstrate basic skills and approaches to project management
Education
Northern Virginia Community College -
Northern Virginia Community College
01.2013
desktop support, IT helpdesk, computer networking, business writing, professional skills, personal finance, and customer service
Year Up, National Capital Region
Skills
- Public Speaking
- Marketing & Social Media
- Leadership
- Event Planning
- Writing & Content Strategy
- Remote Work Tools
- CRM & Analytics
- Software
- Hardware
Websites
Core Skills
Keynote speaker, motivational talks, leadership development, Content creation, digital marketing strategy, brand management, Team management, coaching, mentoring, Virtual and in-person events, workshops, conferences, Blogs, articles, email campaigns, SEO, Slack, Zoom, Google Suite, Asana, Trello, Canva, HubSpot, Salesforce, Google Analytics, Hootsuite
Timeline
Founder & Motivational Speaker
Can Speaks
11.2024 - Current
Senior Marketing Automation Specialist
Higher Logic
01.2020 - 06.2024
Senior Customer Support Specialist/ New hire Trainer
Frontpoint Security
09.2016 - 01.2020
Member Relations Associate (Contract)
The Common Application
02.2016 - 08.2016
Enrollment Consultant/Trainer (Contract)
K12 Inc.
03.2014 - 10.2015
Project Management Coordinator Intern
America Online, Inc, (AOL)
07.2012 - 01.2014
Northern Virginia Community College -
Northern Virginia Community College
desktop support, IT helpdesk, computer networking, business writing, professional skills, personal finance, and customer service
Year Up, National Capital Region
Similar Profiles
Tami V. Bass, JDTami V. Bass, JD
Consultant | Business & Leadership Development at She SpeaksConsultant | Business & Leadership Development at She Speaks
Harrison GattusoHarrison Gattuso
Barback at Speaks Clam BarBarback at Speaks Clam Bar
Ammy GuerreroAmmy Guerrero
Vocal/Piano Instructor at Music Speaks StudioVocal/Piano Instructor at Music Speaks Studio
Helvin Mayen-CaballeroHelvin Mayen-Caballero
Supply Technician II at Department Of State (Semper Serve)Supply Technician II at Department Of State (Semper Serve)
Sharon BakerSharon Baker
Executive Assistant/Director of Finance Administration at AJ's Evolution Cable Services, LLCExecutive Assistant/Director of Finance Administration at AJ's Evolution Cable Services, LLC