Candace Jones
Toledo,OH
Summary
Proactive Cosmetologist and Salon Owner with extensive experience in personalized services and customer satisfaction. Skilled in client consultation, hair styling, and maintaining strict sanitation standards. Seamlessly handles bookings, payments, and team leadership, enhancing salon reputation and client retention.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Cosmetologist and Salon Owner
Self Employed
10.2002 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Mentored junior cosmetologists on best practices within the industry ensuring consistency in quality across the team.
- Led team in revamping salon interior, creating more inviting and modern atmosphere that enhanced client experience.
- Organized workshops on beauty and wellness, positioning salon as thought leader in local beauty community.
Education
Cosmetology
Toledo Academy of Beauty Culture
Toledo, OH01.2001
Skills
- Social skills
- Active Listening
- Licensed Cosmetologist
- Hair Styling
- Clear Communication
- Customer Consultation
- Sanitation Practices
- Product Knowledge
- Hair Coloring and Highlighting
- Social Media Promotion
- Client Education
- Decision-Making
Certification
hair color certificate
natural hair specialist certificate
Timeline
Cosmetologist and Salon Owner
Self Employed
10.2002 - Current
Cosmetology
Toledo Academy of Beauty Culture
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