Candace Kelly
Peachtree City,GA
Summary
Established nursing professional looking for the opportunity to lead others in providing patient-centered care effectively and efficiently in a fast-paced environment. Energetic and motivated to obtain a challenging position as a manager with Kaiser Permanente which will utilize my management skills, clinical knowledge and experience. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
33
33
years of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
Clinical Nurse Supervisor
Kaiser Permanente
Jonesboro, GA
05.2022 - Current
- Administrative and operational responsibility for the Advanced Care Center/Clinical Decision Unit to include but not limited to scheduling, payroll, supply management, interviewing potential hires, and acting as a clinical resource to team members.
- Onboarding new staff members and ensuring 1:1 communication rounding with 16-18 direct reports.
- Assessing department needs on a continuum, communicating with administration regarding department status such as surge, diversion, or staffing concerns.
- Ensure member satisfaction and provide service recovery utilizing the Real-Time Feedback survey.
- Provide and receive feedback via MIDAS reporting system.
- Evaluation of quality safety metrics for compliance within the department and implementation of process improvement action plans.
Charge Nurse
Kaiser Permanente
Jonesboro, GA
01.2017 - 05.2022
- Managing all aspects of nursing responsibilities, coordinating patient movement within the Advanced Care Center/Clinical Decision Unit in a safe and effective manner.
- Responsible for ensuring safety, security, and member wellness values are always reflected in staff.
- Receiving member care reports from other departments or healthcare institutions.
- Maintaining professionalism and communication with all members of the healthcare team, including but not limited to staff nurses, physicians, and members of management.
- Escalating patient and/or staff concerns appropriately.
Registered Nurse
Kaiser Permanente
Jonesboro, GA
01.2014 - 01.2017
- Collaborate with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educate members, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Train new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Provided direct member care, stabilize patients and determine next course of action.
- Administer different therapies and medications in line with physician orders and treatment plan.
- Coordinated nursing care in the department through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments.
Registered Nurse, Perianesthesia Unit
Surgical Center For Urology, LLC
Stockbridge, GA
08.2008 - 01.2014
- Prepared patients for outpatient surgery, including preoperative teaching, physical assessment, inserting intravenous catheters, collecting lab specimens, and obtaining an EKG.
- Pre-assessment phone interviews and scheduling of patients medial/cardiac clearances.
- Provided comprehensive nursing care to post anesthesia patients in an outpatient setting.
- Communicated with physicians and colleagues regarding changes in patients condition.
- Administered medications safely and monitor for potential side effects.
- Execute physician orders regarding discharges and hospital transfers
- Preceptor for new personnel.
- Monitoring inventory, ordering, and stocking all medications.
Registered Nurse, Post-Anesthesia Care Unit
Southern Regional Medical Center
Riverdale, GA
10.2006 - 08.2008
- Provided comprehensive nursing care to post anesthesia patients in an inpatient and outpatient setting including postoperative teaching of patients and families.
- Provided comprehensive nursing care to infants, children, and adults in the post anesthesia phase of recovery.
- Provided care for patients following a variety of surgeries such as urological, orthopedic, gynecological, plastic, EENT, vascular, neurological, thoracic and general surgery.
- Provided "on call" coverage.
Registered Nurse, Emergency Department
Southern Regional Medical Center
Riverdale, GA
06.2000 - 10.2006
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, LPNs, technicians and unit clerks.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Orchestrated quality-driven, cost-effective care in high-volume trauma center setting.
Manager of Operations
Portside Imports
Morrow, GA
11.1991 - 06.2000
- Ordered and visual merchandising of furniture and merchandise.
- Hiring and orientation of all personnel.
- Partnered with vendors and suppliers to effectively manage and budget.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
Education
Bachelor of Science - Nursing
Clayton State University
Morrow, GA05.2000
Master of Science in Nursing - Psychiatric Mental Health Nurse Practitioner
Walden University
Minneapolis, MN 08.2020 - 06.2022
Affiliations
- Emergency Nurses Association (ENA) Member, 06/2000 to present
- Sigma Theta Tau International Honor's Society of Nursing, 351 Xi Rho Chapter, 03/2000 to present
Certification
- Registered Nursing Licensure State of Georgia, eNLC, RN150809, 06/2000-Current
- BLS- Basic Cardiac Life Support (Expires 01/2026)
- ACLS- Advanced Cardiac Life Support (Expires 04/2026)
- PALS - Pediatric Advanced Life Support (Expires 04/2026)
Timeline
Clinical Nurse Supervisor
Kaiser Permanente
05.2022 - Current
Master of Science in Nursing - Psychiatric Mental Health Nurse Practitioner
Walden University
08.2020 - 06.2022
Charge Nurse
Kaiser Permanente
01.2017 - 05.2022
Registered Nurse
Kaiser Permanente
01.2014 - 01.2017
Registered Nurse, Perianesthesia Unit
Surgical Center For Urology, LLC
08.2008 - 01.2014
Registered Nurse, Post-Anesthesia Care Unit
Southern Regional Medical Center
10.2006 - 08.2008
Registered Nurse, Emergency Department
Southern Regional Medical Center
06.2000 - 10.2006
Manager of Operations
Portside Imports
11.1991 - 06.2000
Bachelor of Science - Nursing
Clayton State University