Summary
Overview
Work History
Education
Skills
References
Awardsandacknowledgements
Timeline
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Candace Marie Copeland

Oak Grove,USA

Summary

Succeed at/learn from every task or challenge thrown at me to be the best worker that I can be

Hard-working, young lady who is determined and interested in learning as many new skills and tasks possible; proving that I am capable of doing anything that I set my mind to

Experienced with diagnosing and repairing complex systems. Utilizes troubleshooting skills to maintain optimal performance and minimize downtime. Track record of preventive maintenance and high customer satisfaction, ensuring reliability and efficiency.

Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Completes service orders quickly and maintains accuracy in documentation. Committed to providing superior service and clear client communication.

Overview

12
12
years of professional experience

Work History

Sr. Service Technician

Atmos Energy
01.2021 - Current
  • Work independently, but also as a team to perform daily customer service calls and emergencies to ensure the safety of customers and integrity of company distribution systems
  • Daily duties include meter reading, installing/replacing meter loops, reading GIS maps to accurately locate company facilities under the safe digging laws, maintain a clean and stocked truck, as well as work on call rotations for emergencies

Facilities Technician II

TC Energy (Previously TransCanada)
01.2019 - 01.2021
  • I performed daily walk-a-rounds inspecting the yard and containment areas for leaks and oil spills
  • I ensured my monthly regulatory work orders were completed in a timely manner
  • I have experience with entering my monthly expense reports, as well as, entering my time weekly into the computer system

Industrial Valve Sales & Service
01.2018 - 01.2019
  • I began as a floater assisting with document scanning, filing, and organization in the job operations office
  • Now I prepare quotes for customers both before and after a job, bill the job once it’s complete, and verify that all documentation is accounted for and correct
  • This job requires a lot of attention to detail, organization, interpersonal communication skills, and willingness to work long hours when needed

Summer Student Worker

TransCanada PipeLines Limited
01.2018 - 12.2018
  • I assisted with general chores around the station and yard
  • I repainted awareness items in the yard such as caution poles, vertical awning poles, emergency boxes, and pig traps
  • I also organized supply cabinets inside the office and mopped, swept, and vacuumed the auxiliary building

4P Cutting Horses
01.2013 - 12.2018
  • I worked for this privately owned business for four years
  • I assisted in the care and training of equines; and occasional collection of payments from customers
  • This job shaped me into the strong, determined worker that I am through many hours of blood, sweat, and tears

Education

Bachelor of Science - Agriculture

University of Arkansas at Monticello
01.2018

High School Diploma -

Epps High School
01.2014

Skills

  • Will to learn
  • Ability to manage multiple tasks
  • Ability to adapt
  • Good interpersonal skills
  • Self-motivated
  • Hard worker
  • Love for the outdoors

References

Available upon request

Awardsandacknowledgements

  • Class of 2014 Valedictorian
  • Honesty and Integrity Award
  • Institutional Academic Scholarship at the University of Monticello
  • Passing Score of 78 on the Professional Level Civil Service Exam

Timeline

Sr. Service Technician

Atmos Energy
01.2021 - Current

Facilities Technician II

TC Energy (Previously TransCanada)
01.2019 - 01.2021

Industrial Valve Sales & Service
01.2018 - 01.2019

Summer Student Worker

TransCanada PipeLines Limited
01.2018 - 12.2018

4P Cutting Horses
01.2013 - 12.2018

High School Diploma -

Epps High School

Bachelor of Science - Agriculture

University of Arkansas at Monticello

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Candace Marie Copeland