Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Candace Parker

conyers

Summary

Dedicated Customer Service Representative with extensive experience in resolving inquiries and enhancing customer satisfaction. Skilled in effective communication and problem-solving.

Overview

20
20
years of professional experience

Work History

Customer Service Representative

Self-employeed
Conyers, GA
07.2006 - Current
  • Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
  • Managed order processing through CRM systems, ensuring timely fulfillment.
  • Developed comprehensive knowledge of products to assist customers effectively.
  • Implemented feedback mechanisms to improve service quality and performance.
  • Resolved customer inquiries and issues through effective communication and problem-solving techniques.
  • Managed multi-line phone systems to efficiently handle high call volumes and provide timely support.

Education

High School Diploma -

Forest Park
Forest Park, GA

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Self-employeed
07.2006 - Current

High School Diploma -

Forest Park
Candace Parker