Candace Risley
Mama + Former Director Of Corporate Operations
Oak Grove,OR
Summary
Creative Business Owner and Operations Manager with exceptional background spent in the fitness industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Flying by the seat of her pants as a Mama.
Overview
18
18
years of professional experience
9
9
years of post-secondary education
Work History
Airbnb Host
Self-employeed
Portland, OR
11.2020 - Current
- Customized homes in accordance with luxury and quality standards, continuously surpassing guest expectations.
- Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs and upgrades.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
Fitness Studio Owner
Mighty Fitness
Portland, OR
10.2021 - 04.2022
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
Director of Corporate Studio Operations
Barre3
Portland, OR
12.2012 - 12.2017
- Built and implemented programming strategy and standards that supported enterprise philosophy.
- Recruited, trained, mentored and engaged highly successful operations leadership team.
- Championed relationship building, cross-collaboration and mentorship throughout strategic partners.
- Supervised daily operations of multi-million dollar fitness studio operation.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Trained new employees on proper protocols and customer service standards.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
Group Fitness Instructor
Barre3
Portland, OR
02.2011 - 12.2017
- Enhanced client experience by maintaining motivational and supportive culture.
- Established classes to effectively match skill and learning levels of all participants.
- Monitored client progress in group settings by assessing technique and form.
- Encouraged sustainable habits for health, fitness and well-being.
- Used coordination and planning skills to achieve results according to schedule.
Studio Manager
Barre3
Portland, OR
08.2011 - 12.2012
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Created policies and procedures for company and delivered company-wide training to employees.
- Recruited, trained and developed high-performing and customer-focused team from scratch.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Substitute Teacher, K-12
David Douglas School District
Portland, OR
09.2009 - 09.2012
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Education
Master of Arts - Elementary Education
George Fox University
Newberg, OR 01.2007 - 04.2009
Bachelor of Arts - Modern Dance And Kinesiology
University of Oregon
Eugene, OR 12.2001 - 06.2004
High School Diploma -
Tualatin High School
Tualatin, OR 09.1995 - 06.1999
Skills
Operations management
undefinedTimeline
Fitness Studio Owner
Mighty Fitness
10.2021 - 04.2022
Airbnb Host
Self-employeed
11.2020 - Current
Director of Corporate Studio Operations
Barre3
12.2012 - 12.2017
Studio Manager
Barre3
08.2011 - 12.2012
Group Fitness Instructor
Barre3
02.2011 - 12.2017
Substitute Teacher, K-12
David Douglas School District
09.2009 - 09.2012
Master of Arts - Elementary Education
George Fox University
01.2007 - 04.2009
Bachelor of Arts - Modern Dance And Kinesiology
University of Oregon
12.2001 - 06.2004
High School Diploma -
Tualatin High School
09.1995 - 06.1999
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