Open To Work
Hi, I’m
Candace Schuman
Perry,United States
Summary
Detail-oriented management professional with over 22 years of expertise in customer satisfaction and operational efficiency, specializing in Customer Relationship Management and Strategic Decision Making. Demonstrates a strong ability to enhance sales strategies and improve inventory management through analytical skills, resulting in increased revenue and client satisfaction. Committed to leveraging extensive experience to drive innovation and optimize educational and administrative processes.
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
22
years of professional experience
Work History
Lumber LiquidatorsWarner Robins, Georgia
Sales Associate
06.2025 - Current
Job overview
- Assisted customers in selecting jewelry and understanding product features.
- Maintained merchandise displays to enhance visual appeal and customer engagement.
- Handled sales transactions accurately using point-of-sale systems.
Home DepotWarner Robins, Georgia
PRO SALES ASSOCIATE
05.2024 - 06.2025
Job overview
- Supported sales team by providing product knowledge, boosting client satisfaction and retention.
- Collaborated with contractors to enhance sales strategies, achieving measurable growth in revenue.
- Utilized analytical skills to identify market trends, improving inventory management efficiency.
- Resolved client issues promptly, ensuring a supportive and positive customer experience.
- Handled customer inquiries and resolved issues related to product purchases or services.
Kay JewelersLocust Grove, United States
SALES ASSOCIATE
10.2020 - 09.2023
Job overview
- Increased jewelry sales by analyzing customer needs and implementing targeted upselling strategies.
- Managed inventory effectively, maintaining optimal stock levels and reducing shortages.
- Enhanced repair and warranty processes to proactively address client concerns.
- Achieved monthly sales targets through product knowledge and persuasive communication.
- Collaborated with marketing to develop campaigns, boosting seasonal sales by 14%.
- Assisted customers in selecting jewelry and gifts for various occasions.
Pilot Flying JJackson, United States
SHIFT LEAD
03.2017 - 10.2020
Job overview
- Led projects under tight deadlines, boosting team efficiency by 20% and resolving issues swiftly.
- Implemented loyalty programs to drive sales growth and maintain accurate inventory management.
- Analyzed feedback to enhance services, increasing positive reviews by 10% and satisfaction rates.
- Coordinated with suppliers to ensure timely stock replenishment, reducing out-of-stock instances by 25%.
- Mentored new hires, accelerating onboarding and cutting training time by 30%.
- Supervised daily operations and ensured compliance with safety standards.
- Coached and trained employees and managed daily work assignments to enhance operations.
Home DepotYorkville, United States
DEPARTMENT SUPERVISOR
08.2011 - 03.2017
Job overview
- Led team to boost sales by 15% through strategic leadership and effective collaboration.
- Enhanced inventory accuracy, cutting discrepancies by 19% with analytical methods.
- Implemented weekly reviews, improving project completion rates significantly.
- Facilitated team-building, reducing turnover by 15% and strengthening team cohesion.
- Trained new hires, cutting onboarding time by 25% and increasing team productivity.
- Trained and mentored team members on product knowledge and customer service.
Pilot Flying JMinooka, Illinois
ASSISTANT MANAGER
11.2003 - 08.2011
Job overview
- Enhanced customer service, boosting satisfaction by 12% through improved protocols.
- Analyzed sales data to increase profitability by 10%, demonstrating analytical skills.
- Optimized workflows, improving team efficiency by 20% with collaborative strategies.
- Implemented data-driven sales strategies, achieving measurable performance improvements.
- Directed promotional campaigns, exceeding sales targets with enthusiastic leadership.
- Coordinated staff schedules to optimize labor efficiency and coverage.
- Monitored financial transactions for accuracy and adherence to company policies.
Education
Lewis UniversityRomeoville, IL
BACHELOR from HISTORY
08.2006 - 12/2009
University Overview
- While at Lewis University I did two internships at museums.
- I work on a Smithsonian project doing research on fences and the impact it had on the landscape of are county.
- I work at the Gaylord buildings doing research on Lincoln and his importance on Lockport ILL, and his importance on transportation.
Skills
- Record Keeping
- Customer Relationship Management
- Strategic Decision Making
- Customer Engagement
Hobbies and Interests
- Reading
- Arts and Craft
References
- Julie Depew, Pilot Travel Center, (678) 972-9525
- Laura Nicholason, Kay Jewelers, (678) 972-0831
- Wayne Mitchelle, Home Depot, (630) 400-0627
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteSalary Range
$14/hr - $15/hrTimeline
Sales Associate
Lumber Liquidators
06.2025 - Current
PRO SALES ASSOCIATE
Home Depot
05.2024 - 06.2025
SALES ASSOCIATE
Kay Jewelers
10.2020 - 09.2023
SHIFT LEAD
Pilot Flying J
03.2017 - 10.2020
DEPARTMENT SUPERVISOR
Home Depot
08.2011 - 03.2017
Lewis University
BACHELOR from HISTORY
08.2006 - 12/2009
ASSISTANT MANAGER
Pilot Flying J
11.2003 - 08.2011