Candace Taylor
Preschool Teacher
White House,TN
Summary
Mission-driven Barista Manager with excellent communication and teaching skills and infectious love of coffee. Maintains calm, mature and professional demeanor and proactive approach to problem-solving and staff management. Over 2 1/2 years of experience in specialty drink establishment with focused perspective on executing high-functioning coffee bar.
Overview
5
5
years of professional experience
Work History
Director of Beverage Innovations, Barista Manager
Deja Moo Creamery & Coffee Co.
White House, TN
08.2021 - Current
- Consistently creating new and unique coffee drink recipes and specialty beverages.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
- Trained new employees in groups and in one-on-one scenarios.
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space
Co-Manager, Barista
Black Press Coffee Shop
Hendersonville, TN
03.2019 - 08.2021
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Developed coffee beverage menu, recipes, specialty coffee drinks and appropriate menu pricing.
Sales Lead Keyholder
Francesca's Collections
Hendersonville, TN
11.2018 - 05.2019
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Directed customers to correct store locations.
- Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
- Improved customer service by projecting friendly and knowledgeable attitude.
Education
Bachelor of Science - English And Writing
Liberty University
Lynchburg, VA05.2024
Skills
- Ability to quickly establish rapport
- Strong verbal/interpersonal communication skills
- Ability to multi-task under pressure
- Diligence and tenacity
- Ability to work independently or with teams
- Adaptability and willingness to learn new skills
- Detail-Oriented
Timeline
Director of Beverage Innovations, Barista Manager
Deja Moo Creamery & Coffee Co.
08.2021 - Current
Co-Manager, Barista
Black Press Coffee Shop
03.2019 - 08.2021
Sales Lead Keyholder
Francesca's Collections
11.2018 - 05.2019
Bachelor of Science - English And Writing
Liberty University
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