Candace Walls
Stockton,California
Summary
Dynamic professional with a proven track record at UNFI, enhancing customer satisfaction and streamlining operations. Excelled in customer relations and expert problem-solving, significantly improving project outcomes and sales revenue. Skilled in analytical thinking and documentation management, adept at driving performance and achieving results through innovative solutions and collaborative teamwork.
Overview
14
14
years of professional experience
Work History
Category Merch Specialist Sr
UNFI, United Natural Foods
06.2021 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Inside Sales Representative
Supervalue Inc.
01.2011 - 03.2020
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Education
Medical Billing - Medical Technology
San Joaquin Delta College
Stockton, CA05-2001
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
Timeline
Category Merch Specialist Sr
UNFI, United Natural Foods
06.2021 - Current
Inside Sales Representative
Supervalue Inc.
01.2011 - 03.2020
Medical Billing - Medical Technology
San Joaquin Delta College
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