Candace Williams
Cleveland,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Camp Counselor
Chattanooga Therapeutic Recreation Services
06.2023 - 07.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Customer Service Trainer
Bed Bath & Beyond
10.2016 - 02.2023
- Maintained detailed records on individual trainee progress, enabling accurate assessment of overall program success rates over time.
- Evaluated the effectiveness of current training methods, making adjustments as necessary to better align with company objectives and goals.
- Implemented ongoing evaluations for trainees, ensuring consistent progress and skill development over time.
- Promoted a culture of continuous learning by offering additional resources for self-improvement outside of regular training sessions.
- Identified areas of improvement in employee performance and provided targeted coaching to address specific needs.
- Developed innovative role-play scenarios to simulate real-life customer interactions, enhancing problem-solving abilities among trainees.
- Collaborated with management to assess staff development needs and created customized training materials accordingly.
Education
Bachelor of Science - Psychology
The University of Tennessee - Chattanooga
Chattanooga, TN05.2024
Associate of Science - Accounting
Chattanooga State Community College
Chattanooga, TN05.2022
Associate of Science - Business Administration
Chattanooga State Community College
Chattanooga, TN05.2022
Skills
- Task Delegation
- Quality Control
- Staff Training
- Coaching Techniques
- Program Development
- Feedback Delivery
- Attention to Detail
- Clear Communication
- Decision-Making
Volunteer at Big Brother Big Sister: March 2016- Current
Mentoring a little in the community. Spending quality time together to build positive positive relationships.
Timeline
Camp Counselor
Chattanooga Therapeutic Recreation Services
06.2023 - 07.2023
Customer Service Trainer
Bed Bath & Beyond
10.2016 - 02.2023
Bachelor of Science - Psychology
The University of Tennessee - Chattanooga
Associate of Science - Accounting
Chattanooga State Community College
Associate of Science - Business Administration
Chattanooga State Community College
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