Candace Williams
Conroe
Summary
Skilled Medicare Sales Agent possessing comprehensive knowledge of Medicare products, rules, and regulations. Previous roles involved making impactful contributions to sales strategies and client engagement, resulting in improved customer satisfaction rates. Strengths include strong communication skills, problem-solving capabilities, empathy, and a deep understanding of healthcare and financial services industry trends.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Medicare Sales Agent
Medix Staffing Solutions Inc.
Arlington
09.2025 - Current
- Educated clients on Medicare plan options and benefits.
- Assisted customers with completing enrollment forms and applications.
- Provided ongoing support to clients throughout the enrollment process.
- Coordinated meetings to discuss Medicare coverage and plan choices.
- Collaborated with team members to enhance customer service strategies.
- Maintained up-to-date knowledge of Medicare policies and regulations.
- Utilized CRM software to track client interactions and follow-ups.
- Presented and clearly explained insurance policy options based on clients' needs and goals.
Bartender
Chili's Restaurant
Houston
03.2023 - Current
- Mixed and served a variety of beverages according to restaurant standards.
- Maintained cleanliness and organization of the bar area during shift.
- Assisted in training new staff on drink preparation techniques.
- Provided excellent customer service to enhance guest experience.
- Handled cash and processed payments accurately at the bar register.
- Resolved customer complaints efficiently to maintain satisfaction levels.
- Performed opening and closing duties including restocking supplies.
Life Insurance Agent
American Income Life Insurance Company
Jackson
09.2019 - 08.2024
- Educated clients about life insurance products and benefits.
- Assessed client needs to recommend suitable coverage options.
- Developed and maintained strong client relationships for trust and loyalty.
- Delivered presentations on life insurance solutions at community events.
- Managed client documentation and maintained accurate records efficiently.
- Sold life insurance policies via telephone and assisted other agents with underwriting.
- Prepared quotes for prospective customers based on their individual needs.
- Developed training materials for management workshops and seminars.
- Collaborated with department heads to identify training needs and objectives.
Education
Bachelor of Science - Engineering Technology
University of West Alabama
Livingston, Alabama, AL 01.2013 - 05.2018
Skills
- Client enrollment
- Sales strategy development
- Communication proficiency
- Team collaboration
- Time management
- Problem solving
- Customer service excellence
- Active listening
- Training and mentoring
- Negotiation skills
- Cold calling
- Performance tracking
- Objection handling
- Time management abilities
- Medicare regulation compliance
- Customer relationship management
Timeline
Medicare Sales Agent
Medix Staffing Solutions Inc.
09.2025 - Current
Bartender
Chili's Restaurant
03.2023 - Current
Life Insurance Agent
American Income Life Insurance Company
09.2019 - 08.2024
Bachelor of Science - Engineering Technology
University of West Alabama
01.2013 - 05.2018