Candace Wright
Integris
Moore
15
years of professional experience
Dedicated Patient Access Specialist with over 12 years of experience in ensuring accurate information flow and timely authorizations. Skilled in team collaboration, multitasking, and solution implementation, contributing to a positive work environment and operational efficiency.
Work History
Patient Access Specialist Sr
11 Years 11 Months- Collaborate with other departments within Integris. To ensure accurate information for patients and to maintain timely authorization submissions.
- Trained new caregivers for our team. Provided necessary information and guidance for them to accurately understand our workflows and expectations to be successful.
- Verified insurance coverage and obtained necessary authorizations to ensure timely billing and reimbursement.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Created and implemented ideas within our department to improve workflow.
Patient Service Representative
2 Years 7 Months- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
- Trained new hires on department protocols and software tools to ensure consistency in service delivery.
- Verified insurance eligibility and coverage for patients.
- Maintained patient confidentiality while handling sensitive information in compliance with HIPAA regulations.
- Assisted with insurance verification tasks, ensuring accurate billing and timely reimbursement for services rendered.
- Balanced deposits and credit card payments each day.
Education
High School Diploma
Skills
Documentation accuracy
Performance standards compliance
Insurance verification
Solution implementation
Multitasking and organization
Team collaboration
Timeline
Patient Access Specialist Sr
Integris
09.2014 - CurrentRead More
Patient Service Representative
Intermedix
02.2012 - 09.2014Read More
Westmoore High School
High School Diploma
Read More