Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Candace Joy Duque

El Paso

Summary

Dynamic healthcare professional with extensive experience at Las Palmas Medical Center, excelling in problem-solving and customer service. Proven track record in optimizing workflows and enhancing team performance through effective scheduling and training. Skilled in conflict resolution and documentation, delivering high-quality patient care in fast-paced environments while ensuring compliance and safety.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Administrator on Duty PRN

Las Palmas Medical Center
08.2020 - Current
  • Oversaw daily operations to ensure compliance with policies and procedures.
  • Coordinated staff scheduling to optimize resource allocation and coverage.
  • Managed incident reports and implemented corrective actions for service improvement.
  • Facilitated training sessions to enhance team performance and adherence to standards.
  • Evaluated operational efficiency, recommending adjustments for improved workflow.
  • Provided exceptional customer service to both internal and external clients, promptly addressing concerns and resolving issues.
  • Handled sensitive employee relations matters discreetly, maintaining confidentiality at all times while working towards fair resolutions.

Registered Nurse

Las Palmas Medical Center
05.2017 - Current
  • Administered emergency care to diverse patient populations in high-pressure situations.
  • Collaborated with interdisciplinary teams to develop and implement patient-centered care plans.
  • Monitored vital signs and recognized critical changes, initiating appropriate interventions swiftly.
  • Educated patients and families on health management post-discharge, promoting long-term wellness.
  • Administered medications and treatments as prescribed by physicians.
  • Managed critical patient situations by utilizing advanced cardiac life support and trauma nursing skills.
  • Recognized signs of potential violence or abuse in patients, implementing appropriate interventions to ensure safety and report concerns as mandated by law.
  • Expedited admissions process for critically ill patients, ensuring timely access to necessary treatments and interventions.
  • Improved patient outcomes by providing high-quality nursing care in a fast-paced emergency department setting.
  • Enhanced patient satisfaction by delivering compassionate, individualized care to each patient.

Education

Psychiatric Mental Health Nurse Practitioner

Walden University
Minneapolis, MN
05-2027

Bachelor of Science - Nursing

Gayle Greve Hunt School of Nursing Texas Tech Health El Paso
El Paso, TX
12-2016

Skills

  • Problem-solving
  • Customer service
  • Attention to detail
  • Team collaboration
  • Flexible schedule
  • Employee supervision
  • Conflict resolution
  • Relationship development
  • Scheduling
  • Task delegation
  • Documentation and reporting
  • Workflow optimization

Certification

  • Licensed RN
  • Basic Life Support (BLS)
  • Advanced Cardiac Life Support (ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Trauma Nursing Core Course (TNCC)
  • Emergency Nursing Pediatric Course (ENPC)
  • Neonatal Resuscitation Program (NRP)
  • Crisis Prevention Institute (CPI)
  • The National Institute of Health Stroke Scale (NIHSS)


Timeline

Administrator on Duty PRN

Las Palmas Medical Center
08.2020 - Current

Registered Nurse

Las Palmas Medical Center
05.2017 - Current

Psychiatric Mental Health Nurse Practitioner

Walden University

Bachelor of Science - Nursing

Gayle Greve Hunt School of Nursing Texas Tech Health El Paso

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