Candance Johnson
Little Rock,AR
Summary
Store Manager driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care.
Overview
12
12
years of professional experience
Work History
Store Manage
Dollar General Stores
9125 Stagecoach Road Little Rock, AR
10.2012 - Current
- Built long-term customer relationships and advised customers on purchases and promotions.
- Helped drive sales goals and achieve monthly quotas.
- Asked open-ended questions to assess customer needs.
- Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
- Maintained cleanliness and presentation of stock room and production floor.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
- Provided an elevated customer experience to generate a loyal clientèle.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
Assistant Store Manager
Dollar Tree Stores
2808 Lakewood Village Drive North Little Rock, AR
08.2010 - 10.2012
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Provided an elevated customer experience to generate a loyal clientèle.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
Education
Associate of Arts - Business Administration
Mississippi Delta Community College
1996
Skills
- Trusted key holder
- Exceptional communication skills
- MS Windows proficient
- Quick learner
- Proficient in cash management
Timeline
Store Manage
Dollar General Stores
10.2012 - Current
Assistant Store Manager
Dollar Tree Stores
08.2010 - 10.2012
Associate of Arts - Business Administration
Mississippi Delta Community College
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