Candelaria Madera
Aurora,CO
Summary
Dynamic Medical Assistant and Office Manager with a proven track record at Abby Care, specializing in patient care and office administration. Expertly utilized compassionate communication and organizational skills to elevate patient satisfaction and optimize operational efficiency. Demonstrated commitment to maintaining confidentiality while cultivating strong, trusting relationships with patients.
Overview
2025
2025
years of professional experience
Work History
CNA
Abby Care
- Promoted good oral and personal hygiene by aiding patients with bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Medical Assistant
Denver Health
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor procedures, including preparing room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant
Clinica Family Health
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
Office Manager
Abby Care
03.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Create processes for better understatement of the company's proceedings
Education
No Degree - Certified Nursing Assistant
Voyager
Aurora, CO05.2022
No Degree - Medical Assisting
Pima Medical Institute
Aurora, CO05.2018
High School Diploma -
Montbello High School
Denver06.2014
Skills
Patient Care
Compassionate communication
Maintaining confidentiality
Complex Problem-Solving
Organizational Skills
Office Administration
Data Entry
Customer Relations
Scheduling and calendar management
Administrative Support
Relationship Building
Bilingual
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
References
Sara Collins
Resource and Referral Specialist - PROSPER
Email: Sara.collins@cuanschutz.edu
Phone: 720-481-4162
Aurora, CO
Tiffany Box
CNA Instructor
Email: tiffany.box@withwellspring.com
Phone: 918-840-6038
Denver, CO
Abigail Sampson
Outreach Coordinator
Email: abigail@withwellspring.com
Phone: 720-245-8800
Denver, CO
Timeline
Office Manager
Abby Care
03.2022 - Current
CNA
Abby Care
Medical Assistant
Denver Health
Medical Assistant
Clinica Family Health
No Degree - Certified Nursing Assistant
Voyager
No Degree - Medical Assisting
Pima Medical Institute
High School Diploma -
Montbello High School
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