Candi Bloxom
Clerical
Haughton
Summary
Hardworking Receptionist brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 9 years of relevant work experience to your team. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Front Desk Medical Receptionist
Fairfield Family Clinic
Shreveport, Louisiana
06.2021 - 02.2022
- Used computer programs and registration systems to schedule patients for routine and complex procedures.Referred and screened patients to make best use of resources, triage staff and serve community members.
- Completed clerical duties and tasks for clinic administration.
- Checked patient insurance, demographic and health history to keep information current.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Enhanced office productivity by handling high volume of callers per day.
Legal Secretary
Law Office Of Allen Cooper
Shreveport, LA
09.2020 - 03.2021
- Scheduled all appointments, appearances and briefings.
- Organized files for court proceedings..
- Received and placed telephone calls to clients and prospective clients.
- Obtained signatures from attorneys for legal documents.
- Diligently edited legal correspondence for grammar and spelling.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Developed and maintained filing and retrieval systems.
- Assisted attorneys in collecting employment, medical and other records.
- Answered and directed calls using multi-line switchboard.
Veterinary Receptionist
Viking Drive Veterinarian Hospital
Bossier City, LA
03.2019 - 06.2020
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Entered data from pet records and office visits into computer system.
- Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Supported office staff and operational requirements with administrative tasks.
- Maintained current and accurate medical records for patients.
Optical Receptionist/Optician
Dr. Carl Kelly, O.D
Bossier City, LA
03.2014 - 12.2018
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Managed office bookkeeping with insurance billing and patient payment
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Obtained payments from patients and scanned identification and insurance cards.
Optical Receptionist/Optician
Dr. Philip LaHaye, O.D.
Shreveport, LA
01.2001 - 09.2013
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Obtained payments from patients and scanned identification and insurance cards.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
Education
Associate of Science - Medical Assisting
Career Technical College
Shreveport, LAHigh School Diploma -
Haughton High School
Haughton, LA05.1999
Skills
- Advising Patents
- Data Entry Software
- Epic Systems
- Cleaning and Sterilizing
- Appointment Scheduling
- Detail-Oriented
- Problem Solving
- Organization and Time Management
- Invoice Preparation
- Customer Service
- Medical Recordkeeping
- Time Management
- Taking Client Histories
- Administrative Tasks
- Computer Proficiency
- Insurance Authorizations
- Scheduling Tests and Procedures
- Adaptable and Flexible
- Data Entry
- Medical Records Verification
- Collecting Patient Specimens and Tests
- Patient Health Information Access
- Collaboration and Teamwork
- Calendar and Appointment Management
- Cash Handling
- Mail Distribution
Movie nights, eating out, fishing, beach trips and quality time with my 2 children.
I enjoy spending quality time with my 4yo daughter (Ava) and my 9 yo son (Ben). My son is Autistic, and Ocean life is his favorite hobby. It is family tradition we take a beach trip every summer. I love to fish, it is therapeutic for me. I love trying new restaurants, especially small cafes while passing through a new town.
Timeline
Front Desk Medical Receptionist
Fairfield Family Clinic
06.2021 - 02.2022
Legal Secretary
Law Office Of Allen Cooper
09.2020 - 03.2021
Veterinary Receptionist
Viking Drive Veterinarian Hospital
03.2019 - 06.2020
Optical Receptionist/Optician
Dr. Carl Kelly, O.D
03.2014 - 12.2018
Optical Receptionist/Optician
Dr. Philip LaHaye, O.D.
01.2001 - 09.2013
Associate of Science - Medical Assisting
Career Technical College
High School Diploma -
Haughton High School