Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Quote
Timeline
Volunteer
Candi Marsicano

Candi Marsicano

Prineville,OR

Summary

Positive, detail-oriented Retail Worker, pursuing a full-time role, that is dedicated to providing and maintaining excellent customer service and satisfaction. Experience in handling money, restocking merchandise and building strong customer relations. Excited to contribute to a strong focused yet open-minded team committed to achieving business goals.

Overview

20
20
years of professional experience

Work History

Cashier

Ed Staub & Sons
06.2024 - 11.2024
  • Welcomed and built relationships with customers, promptly responding to any needs, requests and/or inquiries to encourage repeat business.
  • Helped customers understand and join reward programs.
  • Reconciled and balanced cash drawer, accounting for errors, resolving discrepancies and ensuring accuracy at beginning and end of each shift.
  • Contributed to store success and improved atmosphere by giving prompt attention to and maintaining high standards of cleanliness throughout.
  • Stocked, tagged and displayed merchandise as required.
  • Conducted inventory counts by adding each item in stock and documenting at beginning and end of each shift.

Bakery Clerk

C&K Market
07.2023 - 12.2023
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Ensured and maintained tidy and organized work area to comply with food safety regulations and cleanliness standards.
  • Demonstrated proficiency in using bakery equipment safely and efficiently, minimizing downtime and accidents.
  • Measured and mixed ingredients accurately to assist in baking process.
  • Balanced multiple tasks simultaneously during busy periods while still delivering excellent customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Provided exceptional customer service by quickly and accurately fulfilling special orders, increasing repeat business.

Certified Nursing Assistant

Regency Nursing & Rehabilitation Centers
10.2020 - 03.2023
  • Provided high-quality personal care such as bathing, grooming, dressing, and feeding as well as other daily activities like games and crafts to enhance social interaction, comfort and wellbeing.
  • Maintained clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Promptly answered call lights and supported patient comfort and safety.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients and their families.
  • Improved patient satisfaction with empathetic listening and addressing concerns promptly.
  • Documented patient information and care activities in electronic health record.
  • Supported needs of 17+ residents under long-term care.

Front Desk Office Assistant III

Community Action Agency of Butte County
04.2005 - 04.2015
  • Maintained up-to-date knowledge of company policies and procedures.
  • Supported office productivity by maintaining a clean and organized reception area for clients and visitors.
  • Streamlined office communication by accurately directing phone calls (multi-line), emails, and mail to appropriate staff members.
  • Enhanced customer satisfaction by efficiently managing front desk operations and promptly addressing guest questions, complaints and concerns.
  • Ensured timely completion of projects through effective coordination with various departments within the organization.
  • Served as a reliable point of contact for clients seeking information about company services or products offered.
  • Collected rental deposits, fees, and payments.
  • Welcomed each customer pleasantly and with compassion, confirm identification, address their concerns and/or inquiries of placement in our programs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Created document templates to easily collect client information for input in computer database.
  • Served as a liaison for finance, IT, and housing departments.
  • Contributed to the development of company-wide training initiatives by providing feedback and suggestions based on front desk experiences.
  • Assisted in the implementation of new software/data entry filing systems which increased document retrieval efficiency significantly.

Education

No Degree - Certified Nursing Assistant

Regency Nursing And Rehab Center/COCC
Prineville, OR
10-2020

GED -

Fairview High
Chico, CA
06-2003

Skills

  • Customer service excellence
  • Courteous, professional and honest
  • Patient and empathetic
  • Team collaboration
  • Conflict resolution, problem-solving
  • Loyalty program promotion
  • Money handling
  • Detail Oriented
  • Multitasking and organization
  • Product/Inventory restocking
  • Cleaning and sanitizing
  • Checklists and recordkeeping

Certification

  • CNA - Certified Nursing Assistant

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I don’t want to live—I want to love first and live incidentally.
Zelda Fitzgerald, to F. Scott Fitzgerald

Timeline

Cashier

Ed Staub & Sons
06.2024 - 11.2024

Bakery Clerk

C&K Market
07.2023 - 12.2023

Certified Nursing Assistant

Regency Nursing & Rehabilitation Centers
10.2020 - 03.2023

Front Desk Office Assistant III

Community Action Agency of Butte County
04.2005 - 04.2015

No Degree - Certified Nursing Assistant

Regency Nursing And Rehab Center/COCC

GED -

Fairview High

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