Candice Anderson
Lester Prairie,MN
Summary
Dynamic sales professional with a proven track record at Metropolitan Supply, excelling in customer relationship building and account management. Achieved top performer status by consistently exceeding quotas and enhancing client satisfaction through tailored solutions. Skilled in upselling and cross-selling, with strong interpersonal communication abilities to foster long-term business growth.
Overview
13
13
years of professional experience
Work History
Sales Representative
Metropolitan Supply
09.2014 - 06.2025
- Lead a sales team, providing coaching and support to achieve company targets and maximize revenue
- Cultivate and maintain strong relationships with key clients, ensuring exceptional customer satisfaction
- Conduct market analysis and identify new business opportunities to support long-term growth
- Managed client accounts, ensuring timely follow-up and resolution of issues to maintain satisfaction.
- Trained and mentored junior sales staff on best practices and effective sales techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Built relationships with customers and community to promote long term business growth.
Account Representative
DCM Services
01.2012 - 03.2013
- Managed client accounts, ensuring timely communication and issue resolution.
- Developed tailored solutions to meet customer needs, enhancing satisfaction and retention.
- Collaborated with cross-functional teams to streamline account management processes.
- Analyzed customer feedback to identify service improvement opportunities, driving strategic changes.
- Work with clients on Probate Claims.
Education
Associate of Arts - Liberal Arts And Sciences
Normandale Community College
Minneapolis, MN05-2011
High School Diploma -
Dassel-Cokato High School
Cokato, MN05-2000
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Sales closing
- Complex Problem-solving
- Relationship selling
- Upselling and cross selling
- Objection handling
- Cold calling
- Account management
Accomplishments
Rookie Sales Rep of the Year 2014
Most Improved Sales Rep 2017
Timeline
Sales Representative
Metropolitan Supply
09.2014 - 06.2025
Account Representative
DCM Services
01.2012 - 03.2013
Associate of Arts - Liberal Arts And Sciences
Normandale Community College
High School Diploma -
Dassel-Cokato High School
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